Jeremiah is an Advisor to Fortune 500 on Digital Business and a Global Speaker

 

Blog

Tech Startups Build Tools for Wellbeing

A new market has emerged. Technology has intersected with our wellness – to aid in monitoring, promoting, augmenting and managing our well-being. These low-cost technologies are transforming the field, making tools for managing wellness accessible to anyone who wants to adopt them. This stands in stark contrast to the way the current, traditional health industry approaches health and wellness, by requiring traditional practitioners, insurance, and a wide range of costs. Users are turning to technology to supplement their diet, to develop their mind, aid their fitness, their sleep, and their reproductive health, improve the design of their environment and much more. Using these new tools, they’re not approaching wellness in a vacuum – the offerings typically involve supportive digital communities … Continue readingTech Startups Build Tools for Wellbeing

Roadmap: Five Phases of Digital Eras

Five Phases of Digital Eras Roadmaps directionally guide us when situations are unclear. To guide me, I often used this framework in client work, speeches, and reports. It serves us to see how technology is rolling out in our lives, as Scott Monty said, it could a “chart of your life”. It’s not just for me, it’s for all of us to use in our personal and professional planning. As we approach the anticipated recession, now is a good time to publish this roadmap, as we’ve seen economic conditions shape each era. For example, in the Internet Era, the dot coms experienced a shakeout in the 2001 recession. Next the Social Media era became a low-cost channel in the next … Continue readingRoadmap: Five Phases of Digital Eras

Many Industries are Impacted by Modern Wellbeing

I, along with my colleagues at Kaleido Insights, have started a new research stream (a series of publications) in the area of Modern Wellbeing. Technology is impacting yet another massive movement which will cause significant ripples across society, economies, and business models. Over a decade agoI was analyzing how social technology democratized information, forever changing communications, media, marketing, and even governments. About five years ago, I dove in deep on the Collaborative/Sharing Economy, where yet again, technology empowered humans to take commerce into their own handsThey could get what they needed from peers. Both of these trends continue to also have impact to the economy, society, human interactions and beyond. Now I see yet another movement – the Modern Wellbeing … Continue readingMany Industries are Impacted by Modern Wellbeing

Infographic: Modern Wellbeing

Technology is creeping into every aspect of our lives. Now, it’s starting to impact our fitness, mindfulness, how we interact with others, and the physical design of spaces around us. I’ve been very passionate about fitness for the last few years, and am active in CrossFit, Spartan events and more, as a result, I’ve used many a technologies from hardware devices to software apps to track my performance. We’ve been researching this Modern Wellbeing (modern meaning, technology) for several months, and have helped a few clients on their innovation work in this arena. To best articulate the many changes we see in this market, we put together this visual diagram which illustrates how technology is integrating into our lives. The … Continue readingInfographic: Modern Wellbeing

What it Means: Apple Wants To Reduce Addiction to its own iPhone

Click above video or access directly: Tim Cook describes how he wants users to curb their phone addictions and have “a great life” without being tethered to the phone, features include data on app usage, and ability for users to limit notifications, apps, and overall time on device. By Jeremiah Owyang, Jessica Groopman, Rebecca Lieb, and Jaimy Szymanski. Apple is leading self-regulation of the tech industry by enabling users to impose limits on the time they spend on social networks. The company, which has 44% of smartphone market share in the USA, is using its hardware and software platforms to become the arbiter of balance in our lives, by providing multiple features that will: gauge how much technology we’re using, and … Continue readingWhat it Means: Apple Wants To Reduce Addiction to its own iPhone

Research: Get your Company Ready for AI

In a world of fleeting tweets and memes, it’s important to ground your business based on in-depth research. Kaleido’s latest 50-page report on AI Readiness, get your company on the right track as they adopt automation. We offer both a sample at no-cost, and ability to purchase the entire 50-page report. I’ve been interviewing many companies on how they’ve been rolling out AI for their customer-facing engagements as well as for customer care use cases. One thing is very clear, they’re experimenting, and in most cases, they don’t have the full support of the rest of the organization. My talented business partner Jessica Groopman, has published an in depth 50-page report which gives unseen insights, pragmatic recommendations based off interviews … Continue readingResearch: Get your Company Ready for AI

Is Technology making us Calm — or causing us Anxiety?

Is the technology in your life making you Calm? Or increasing your Anxiety? When you look around at all the beeping and blinking apps and devices, most of the technology in our lives is trying to get and hold our attention. Even media websites and social networks are trying to get your eyeballs for ad-based monetization, even at the detriment of emotionally hooking us as we fight over politics or coo over kitty videos. To best illustrate the dichotomy, here’s a slide from a research project on “Modern Wellness” I’m working on with colleague Jessica Groopman for a client who’s building out new technology and wants to be on the right side of history. It’s based off key points that … Continue readingIs Technology making us Calm — or causing us Anxiety?

The Six Ways Your Business Will Use Mixed Reality

Download high res version here.  By Jaimy Szymanski with Jeremiah Owyang Though consumer applications may receive most of the fanfare, mixed reality technologies offer enterprises many opportunities to supercharge employee skill-sets as well. Utilizing internal-facing augmented reality (AR) and virtual reality (VR) applications––often referred to simply as “XR” for “extended reality”––companies can increase collaboration and transform traditional approaches to education and training, repairs and maintenance, sales, product and site design, and more. The latest report from Kaleido Insights’ we published “Prepare for the New Reality of ‘Super Employees,’” explores in detail the most effective cross-departmental use cases of mixed reality within organizations. These are applicable to a variety of industries (see Fig. 1 below), with advantages of utilizing XR over … Continue readingThe Six Ways Your Business Will Use Mixed Reality

Virtual Assistant Management Systems (VAMS)

By Jeremiah Owyang and Jessica Groopman, Kaleido Insights Analysts. A new category of software companies must emerge, these companies enable a business to manage multiple virtual assistant experiences from one single platform. Business needs: marketing, customer care, and other departments are struggling to manage various virtual assistant and AI platforms ranging from Alexa, Cortana, Facebook messenger, and beyond. The APIs will frequently change, often without notice, multiple scripts will have to be integrated and managed per each platform. These vendors have the following features: Enable a business buyer to manage a single set of chat scripts from a single platform, Manage changing APIs from various Virtual Assistant companies, reducing customization by the business buyer Enterprise-class data security and compliance Provide … Continue readingVirtual Assistant Management Systems (VAMS)

Analysis: Should Blockchain Power Your Customer Loyalty Program?

By Kaleido Insights Research Analysts: Jeremiah Owyang, Jessica Groopman, Jaimy Szymanski, and Rebecca Lieb Trend: Nearly a dozen companies have announced their intent to launch blockchain-based loyalty programs and/or branded cryptotokens to encourage customer engagement. But should your company?  Is it right for your loyalty program? Is it just hype? Should you deploy? Our analysis of what you should consider. Keep in mind, many of these are corporate announcements of intention to launch the programs, few are currently deploying. A few examples: Recently, restaurant holding group Chanticleer (franchises include Little Big Burger, American Burger Co., Hooters, Just Fresh, and BGR) announced its intent to use a blockchain-based loyalty coin for rewards across its dining brands, Japanese ecommerce giant Rakuten just … Continue readingAnalysis: Should Blockchain Power Your Customer Loyalty Program?