The Future of Social Audio: Startups, Roadmap, Business Models, and a Forecast

This market forecast includes an overview and contains predictions of the rapidly growing social audio market. I have been a technology industry analyst in relevant markets like social media and the sharing economy for over a decade at tech research firms. What Is Social Audio? … Continue readingThe Future of Social Audio: Startups, Roadmap, Business Models, and a Forecast

2020: Digital, Online, and Virtual Events for the Tech and Business Industry

For the business person who’s now working at home, or is travel-restricted, it’s more important than ever to stay connected to the industry. Many physical-world conferences are shifting to digital, virtual, or blended experiences. This list will help you stay organized on which event to … Continue reading2020: Digital, Online, and Virtual Events for the Tech and Business Industry

What it Means: Apple Wants To Reduce Addiction to its own iPhone

Click above video or access directly: Tim Cook describes how he wants users to curb their phone addictions and have “a great life” without being tethered to the phone, features include data on app usage, and ability for users to limit notifications, apps, and overall … Continue readingWhat it Means: Apple Wants To Reduce Addiction to its own iPhone

Virtual Assistant Management Systems (VAMS)

By Jeremiah Owyang and Jessica Groopman, Kaleido Insights Analysts. A new category of software companies must emerge, these companies enable a business to manage multiple virtual assistant experiences from one single platform. Business needs: marketing, customer care, and other departments are struggling to manage various … Continue readingVirtual Assistant Management Systems (VAMS)

Analysis: Should Blockchain Power Your Customer Loyalty Program?

By Kaleido Insights Research Analysts: Jeremiah Owyang, Jessica Groopman, Jaimy Szymanski, and Rebecca Lieb Trend: Nearly a dozen companies have announced their intent to launch blockchain-based loyalty programs and/or branded cryptotokens to encourage customer engagement. But should your company?  Is it right for your loyalty … Continue readingAnalysis: Should Blockchain Power Your Customer Loyalty Program?

Introducing: The 2015 Crowd Companies Awards

Crowd Companies’ member organizations consistently work to overcome challenges while leading their teams in adapting to, and thriving within, the Collaborative Economy. Their efforts to connect with new the crowd behaviors have not gone unnoticed. 2015 Crowd Companies Awards Recognize Collaborative Economy Excellence: At the Crowd Companies … Continue readingIntroducing: The 2015 Crowd Companies Awards

The Collaborative Economy is Replicating Social Business #socbiz

Above image: Social Business Replicated by Collaborative Economy, Ver 1.1If you’re a social business professional, you’re in a prime spot to advance your career to the next phase: the Collaborative Economy. For over ten years, I was a social business professional. I helped Hitachi launch … Continue readingThe Collaborative Economy is Replicating Social Business #socbiz