How technology enables companies to connect with customers
Congrats to social media author, advisor, speaker and expert Shel Israel to join Fast Company with his co-author to launch the Global Neighborhoods online video show. Shel pioneered much of the thinking of business blogging with the Naked Conversations book (I purchased 65 copies for … Continue readingShel Israel to Fast Company, launches Video Show
It’s easy to get the tools mixed up, but it’s important to know the differences. Quite often (usually by executives) I’m asked the difference between Forums, Blogs, and Social Networks, here’s usually how I explain it (focusing first on usage and benefits rather than technical … Continue readingUnderstanding the difference between Forums, Blogs, and Social Networks
Update: Several have suggested that this announcement is nothing new, (See initial announcement in 2006) and upon further investigation (and a quick email exchange with the Facebook team) confirms this to be right. What’s new is that it’s now easier to do than before. Regardless, … Continue readingWhat Facebook’s Developer Announcement means: How Community can be Portable
Click To Play Which department should take leadership of your corporate web strategy? Earlier this week, I flew out to Vegas to speak on a panel with Alastair Duncan is Chief Executive of MRM, at Intel’s sales and marketing event. I was really impressed by … Continue readingVideo: Alastair Duncan on Corporate Website Leadership (3:30)
Twitter no mo’ Kidder ‘Less you become Litter The time for fun and games is over, Twitter needs to step and be the robust communication platform it’s fans are expecting it to be or users may end up leaving. The cracks are starting to show. … Continue readingTwitter: Time for Maturity
So, you’re going to launch a social media campaign huh? You’ve got all the tools, resources, and processes together, but did you remember to set some goals? I get to meet and talk to many companies that are adopting social media from a variety of … Continue readingWhy Your Social Media Plan should have Success Metrics
A few weeks ago, I revisited The Museum of Technology in downtown San Jose, the ‘blue fruit in an orange box’ (see google street map) building sticks out amid the glass corporate buildings and grand hotels. A great landmark for a city centered in innovation. … Continue readingSilicon Valley Sightings: The Tech Museum of Innovation
Update, Monday Jan 28: I’m holding off on publishing the web strategy survey (details here) for a few days, I may get my hands on some better tools/process, so please hang tight. A few days ago, I asked if it would be appropriate to run … Continue readingWeb Strategy Survey coming this Monday, feedback needed
Click To Play I was just at Intel’s Sales and Marketing event on Tuesday, and was really glad to meet Intel’s EMEA Web Strategist (which is what I call decision makers), Taj Peyton. He’s responsible for understanding each of the unique needs of cultures in … Continue readingVideo: How to Globalize your Website with Taj Peyton, Web Strategist at Intel (3:15)
Here’s where you’ll find me, (and my presentations) over the rest of Jan, and all of Feb. This excludes any ongoing Silicon Valley events (is this updated?) that I may attend. Web 2.0 Marketing: What’s Real and What’s Hype (Microsoft/MarketingProfs, client | Webinar, Feb 14 … Continue readingUpcoming Events
