Feedback | Jeremiah Owyang

Feedback, Site Updates December 2, 2009December 2, 2009

Guest Post: Site Updates

Jeremiah: The Web Strategy Blog isn’t just about me, but the overall community. One of the key members of the team is Mitch Canter, my web designer, and the guy who keeps my blog and all the features up and running. I aim to implement many of the social technologies that I cover. It helps me to learn, stay current, and understand the limitations and benefits of the tools, which I pass on to you and my clients. The following is a guest post from Mitch of StudioNashVegas, about a few updates (based on your feedback) we’ve made this past week: Mitch: Hey everyone, it’s your friendly neighborhood WordPress guy Mitch Canter again! I’ve been doing some work to Jeremiah’s … Continue readingGuest Post: Site Updates

Feedback November 30, 2009December 23, 2009

Action Requested: Take the Web Strategy Survey

Update: Edelman’s Jonny Bentwood comments on the survey results, which I provided to him. As the year winds down, I want to take a moment to breathe, recollect, and refocus on 2010. In an effort to continually improve, I’m launching a survey to find out more about you, what you find useful, and what can be improved for the web strategy blog. Frequently, I’ve taken the community’s feedback to factor into blog designs, and have taken in feedback from a survey we conducted about this blog in May 2008 (read part 1, and 2, ). Although we’ll keep your name, email and other personal information private, I plan on sharing the high level findings (just as I did before), so we can … Continue readingAction Requested: Take the Web Strategy Survey

Feedback June 8, 2009June 8, 2009

Hotels: Don’t Charge Us For Internet Use

I stayed at the Hilton hotel in San Diego this weekend, and overall a great experience. However there was a 10 dollar charge for internet for 24 hours usage at the property, and since I wasn’t on business, I wouldn’t be able to expense it. Charging guests for internet access is like charging for water or the lights, and hotels that charge are missing a few business opportunities. Like what? Here’s a few suggestions, and then I’ll open it up to commenters to share their ideas: Providing free WiFi (like coffee shops have figured out) means I’m more likely to stay on property and spend more time and money on your hotel. It means I’m more likely to … Continue readingHotels: Don’t Charge Us For Internet Use

Feedback, Ruminations June 1, 2009June 1, 2009

How Can I Improve?

This is the hardest post to write, but perhaps the most important. I enjoy meeting people in real life, and if they tell me they enjoy reading my blog or tweets, I thank them, and then ask them “What should I improve on?” I realize I don’t do this enough online, where I’m located most of the time, and would love to hear from you. Yesterday, a contemporary I respect gave me some feedback on an area I should improve on, and while it stung for a second, I know deep down he’s right. He reminded me that successful professional and companies know how to listen, take in feedback, and then improve. I’m not an expert on this, and make … Continue readingHow Can I Improve?

Feedback February 24, 2009February 25, 2009

Feedback Session 2: Web Strategy Redesign

I’m having good success working with StudioNashVegas, and based on your feedback from a while ago, we’ve slowly made the changes you’ve suggested. Being a community guy, I’m working with you all to decide on what’s best for the upcoming redesign –of course, I factor in the feedback, but I make the executive call, or we’ll be doing death by committee. While I’m 90% confident the comp is where I want it to be as far as user interface and information architecture, part of my work as a social analyst is to experiment with the different tools out there, so I’m going to use CROWDspring to outsource creation of my header. The designers will keep the logo, and will be … Continue readingFeedback Session 2: Web Strategy Redesign

Feedback December 31, 2008December 31, 2008

Chime In: Feedback Needed for Blog Redesign

I’m practicing what I preach to clients, and am adopting one of the five objectives we call “Embracing” which is when brands use social technologies to collaborate with their customers to create new products. In this case, the product is my blog, and the customers are you, my community. I’m undergoing a blog redesign, and after deciding on designers (read the process) I’m working with Mitch from studionashvegas. We’ve done several comps on my redesigned logo, which is now finalized, but am looking for feedback from YOU, my readers on the blog redesign. I study community, and this blog needs to serve your needs as well as mine. I know who my audience is from real research (see stats), it’s … Continue readingChime In: Feedback Needed for Blog Redesign

Feedback, User Experience September 11, 2008September 11, 2008

Do I need a blog redesign?

I’ve had this blog redesign for a few years now, and it may start to show its cracks. For some, they like the simple layout and design, easy to scroll, for others, they may want a more updated look and feel. I’ve noticed quite a few blogs have been changing their designs lately, they are more media centric, have more of a front page newspaper look, esp for high volume blogs. Who’s done it? Techcrunch, Scoble, Teresa Valdez Klein, Shel Israel, I think I first noticed this a few months ago from Ars Technica. In fact last night I was evaluating quite a few premium wordpress themes that are available for purchase. Curt Monash of Network World reviewed a few … Continue readingDo I need a blog redesign?