Video: How a family reconnected using social media with Stephanie Agresta (3:15)

Click To Play Stephanie connected with her long lost uncle through the comments in this very blog, watch to learn how. This is a special video, but it has nothing to do with web strategy or corporate social media. Stephanie Agresta connected with her long … Continue readingVideo: How a family reconnected using social media with Stephanie Agresta (3:15)

Conversations at Forrester…welcome CEO Blogger George Colony

I often get criticized for talking about my employer, but I’m going to risk doing it because this is an example of a company who’s joining the conversation, and coming from an industry that isn’t always known for opening the doors of information, it’s important … Continue readingConversations at Forrester…welcome CEO Blogger George Colony

Understanding the difference between Forums, Blogs, and Social Networks

It’s easy to get the tools mixed up, but it’s important to know the differences. Quite often (usually by executives) I’m asked the difference between Forums, Blogs, and Social Networks, here’s usually how I explain it (focusing first on usage and benefits rather than technical … Continue readingUnderstanding the difference between Forums, Blogs, and Social Networks

Social Media, A Lateral Approach to Marketing

Bombardment should wither Traditional marketing is usually a head on approach where marketers carpet bomb screaming messages fighting for the attention of their community. Today, social media is really a lateral strategy. The most savvy brands will figure out how to “energize” customers so they … Continue readingSocial Media, A Lateral Approach to Marketing

Predictions on the Social Graph for 2008: Charlene Li and Jeremiah

Listen in to the audio podcast by pressing the play button using the Forrester player above. Folks have asked for me to be transparent in our research, so I’m pulling you all in behind the scenes as Charlene Li and I discuss the topics we … Continue readingPredictions on the Social Graph for 2008: Charlene Li and Jeremiah