How technology enables companies to connect with customers
I’m getting more and more client calls asking about Twitter, although I tend to think most of my readers are the super social elite folks you’d find in Friendfeed. Yet, in reality, many agencies, brands, and executives are just hearing about this microblogging services from … Continue readingVideo: How To Use Twitter and Connect in the Comments
A few years ago, Julio Garcia suggested I redesigned my blog, I should have listened, he was right. Yesterday, I finally took his advice and launched a new blog design, in which I contracted Web Designer and Developer Mitch Canter to complete. We involved the … Continue reading8 Principles for the Modern Blog …at least for 2009
I guess I’ll start with a brief introduction. My name is Mitch Canter, and I’ve been doing graphic design on and off for about 5 years. I started my company, studionashvegas, about a year and three months ago. I bought a domain name and started … Continue readingGuest Post: Designer Mitch Canter on the Web Strategy Redesign
I’m respecting your limited time by publishing this weekly digest on the Social Networking space, which I cover as an industry analyst. By creating this digest (I started this over a year ago) it really helps me to stay on top of the space I … Continue readingWeekly Digest of the Social Networking Space: April 12, 2009
There’s a business opportunity for whoever wants to innovate. Since I don’t build products myself, I’ll just tell you what I’m looking for as I see a market need. If you build it, kindly leave a comment below, and I’ll amend the post. I have … Continue readingDeveloper Challenge: Create A Crowd Managed Feed Reader
In the coming weeks, I’ll be publishing the much anticipated Future of the Social Web Report, based on research conducted with the leading social networking companies and organizations in the industry. This post is just a riff off one of the sub-bullets and is intended … Continue readingFuture: How The Social Contract Between People and Brands Will Evolve
Best Buy has innovated social beyond most traditional retailers. We’re quickly learning that social media success is often hinged on having an internal culture that’s ready to accept and learn. Yesterday, I had the chance to visit the Best Buy HQ in friendly Minneapolis and … Continue readingVideo: How Best Buy Uses Social Technologies To Change Internal Culture
I’ve never traveled more than I do in my current role. Although it comes in spurts, I’m currently traveling 4 out of 5 weeks. While it can certainly take a toll on loved ones and your own body, I’m starting to get more comfortable with … Continue readingTips From a Road Warrior
Although I want to map out all the social media services companies, it’s too early to take on such a herculean task –there are too many players and many of them will merge or go away as the recession water recede. Often, people ask me … Continue readingAn Industry Viewpoint: Social Media Services
The social web is moving beyond just asynchonus relationships to real time information passing. Take last week, while I was on the phone with my dentist in San Jose and I was in the Peninsula and an earthquake occurred. It originated in San Jose, and … Continue readingHow to Deal with the Real Time Web: Navigating the River
