Don’t get BrandJacked: Confirming Your Corporate Twitter Account
I’m hearing of more and more brands starting to venture into the Twittersphere to listen, influence, and support customers. In fact, I’ve had 3-4 inquiry (client calls) at Forrester asking about Twitter for marketing. Challenge: Anyone can Create an Twitter Account and Cause BrandJacking A few months ago, many (myself included) were fooled by a brandjacking of “Janet” from Exxon Mobile, (see examples of others brands who were punk’d) who in reality wasn’t who she said she was. I’ve also heard from other brands that name squatters were taking corporate names and registering them, and some are saying negative things. Slow brands are often behind, and as a result have to deal with cleanup. I’ve heard from some brands that … Continue readingDon’t get BrandJacked: Confirming Your Corporate Twitter Account