Jive and Radian6 Partner: Great For Business, But Could Fragment IT Systems
Left Image: Companies can monitor and manage the discussions in their marketplace, screenshot of Jive Market Engagement This post was collaboratively written on a wiki with my colleague R “Ray” Wang who focuses on enterprise strategies such as CRM. My focus is on customer strategy which encompasses social technologies. Together, we’re covering convergence of the emerging and incumbent technology systems, he’s cross-posted on his own blog. Summary: Jive Offers Brand Monitoring Using Radian6 –Empowering Companies To Quickly Respond Jive Software made an announcement that they’re now incorporating listening service Radian 6 into their community platform suite, they dub it Jive Market Engagement. This gives internal teams that manage brands, topics, or influencers to discuss, manage, and assign tasks to follow … Continue readingJive and Radian6 Partner: Great For Business, But Could Fragment IT Systems