I’m deep into the Wave research (read my latest status update) for nine community platforms (big list here), in fact, this week and next, I’m in 5 and a half to 6 hour meetings with vendors getting to know them very well. Of course, that’s … Continue readingThe Problem With SaaS: Lack of Flexibility
We’re all social creatures, and we thrive on the interactions of others, in fact, these interactions are the primary drivers for troublemakers in communities. I’ve read stories about how babies that are given all the proper medical attention, food, shelter to deem them ‘healthy’ whither … Continue readingSocial Punishment: The “Bozo” Feature
I’m currently doing an intensive 3 month research project on the topic of Community Platforms, and it’s become very clear that by talking to many of the 27 brands, 9 vendors, and leaning on forecast data where many decisions are currently being made to purchase … Continue readingCommunity Platforms: Here Comes The CIO
One of the ways I tell companies how they can best serve their market is to be transparent on how they build products. By doing so, it helps folks not only understand, but appreciate the level of effort that goes into creating a service or … Continue readingStatus: Forrester Wave Report for Community Platforms, Data Collection (Part 2/4)
A few months ago, I put a call out to the industry to submit to this catalog of the Community Platform space (also known as the White Label Social Network space), my interest in this space grew from a list I started over a year … Continue readingForrester Report: Vendor Product Catalog of Community Platforms For The Interactive Marketer
If you’re a white label social network vendor, you’re likely getting many new clients at corporations that have special pricing needs, let’s discuss this scenario. Yesterday, I spoke to a white label social network who had some challenges pricing their product for their corporate clients. … Continue readingCommunity Platform Pricing for New Clients
Blogging the status of my research agenda has become an efficient way for me to communicate with the market I cover, as well as signal to clients new areas of expertise. Fortunately, much of the market I cover (or their PR firms) read this blog … Continue readingStarting the Forrester Wave: White Label Social Networks and Community Platforms (Part 1/4)
Apparently, a chord was struck in this recent post “Social Software: Here come the CMS Vendors“. In summary, the post indicuates that CMS vendors are sniffing the community space, and the comments lit up (you should read them) with vendors from both camps indicating this … Continue readingThe Social CMS Dilemma: Will they lead with Community or Publishing Features?
When many things are equal: your features, your customers, your products, your product roadmap, it’s often hard to differentiate. Often, I’m getting pitched during briefings by White Label Social Network vendors they’ll often advance to a quadrant slide (almost always in the first quarter of … Continue readingHow Will You Stand Out From The Crowd?
This is really heaven for me, many of the vendors I cover such as SmallWorld labs, Jive, Telligent, Hivelive, Lithium, Webcrossing, Google all at the same table. I’m here here at the Online Community Unconference at a session where we’re probing the problems with the … Continue readingLiveBlog: What’s Wrong with the White Label Social Networking Industry?