Troubled, Some Pharmaceuticals Turn a Blind Eye to the Blogosphere

A rather sad paradox, where fear has overtaken an opportunity to improve relationships with patients and clients. While this may not hold true for every pharmaceutical company, I recently met one who had banned it’s employees from monitoring blogs, social media and the online conversation. … Continue readingTroubled, Some Pharmaceuticals Turn a Blind Eye to the Blogosphere

Social Media FAQ #5: How Do I Talk to my Executives about Social Media?

I’ve started a new series, called Social Media Frequently Asked Questions. It’s a collection of the top asked questions I hear over and over. I’m putting them here on my blog is a great place to help everyone quickly get educated, convince their boss, or … Continue readingSocial Media FAQ #5: How Do I Talk to my Executives about Social Media?

Insurance Industry Explores Social Media, But Nothing To Write Home About (Blogs, Forums, Social Networks)

I’m doing research for a client, to find out any examples of insurance companies using social media to connect with it’s customers. I’ve done some scanning over a 48 period of time, and asked my twitter (a social computer) followers, who gave a tremendous amount … Continue readingInsurance Industry Explores Social Media, But Nothing To Write Home About (Blogs, Forums, Social Networks)

The Social Media Rift between Employees and Companies

Many companies and individuals using social media are struggling with the balance of supporting one’s employer, while maintaining their individuality online through blogs, social networks, and whatever comes next. Research indicates that the adoption of social media tools is here, and will continue to normalize, … Continue readingThe Social Media Rift between Employees and Companies