Category: FAQ

Categories: FAQ, MicroMedia Posted on

Ask Jeremiah: The Comprehensive FAQ Guide to Twitter

Need a Twitter expert in your corner? I’m here to help! New, Advanced? Shy? Submit a Question I’ll take the most rudimentary basic question to the most advanced, don’t be shy. This is a living FAQ, if you have a question for me, Jeremiah, leave a comment and I’ll answer, if you’re really shy, you can email me, but I can’t promise I’ll see it (I get a lot of emails). I’ll be updating this over time, so please bookmark, and share with your network. Was this helpful? spread the word If you liked the post, please tweet it, by copying and pasting this into twitter: Got a question about Twitter? ask @jowyang http://snipurl.com/dmizv Alright, let’s get to work, I’m … Continue readingAsk Jeremiah: The Comprehensive FAQ Guide to Twitter

Categories: Enterprise Web, FAQ, Social Media, Web Team Posted on

Social Media FAQ #6: Who “Owns” the Social Media Program?

I’ve started a new series, called Social Media Frequently Asked Questions. It’s a collection of the top asked questions I hear over and over. I’m putting them here on my blog is a great place to help everyone quickly get educated, convince their boss, or be able to help their clients get over these hurdles, so please, pass them around. If you’re seeking advanced topics, cruise through the web strategy posts (it goes back pages and pages) I’ve been speaking to a couple of companies each week from a variety of industries, and each at different levels of expertise (see the five questions I use to gauge their level of sophistication). Now, in 2008, I’m often on the phone with … Continue readingSocial Media FAQ #6: Who “Owns” the Social Media Program?

Categories: Challenges, FAQ, Social Media Posted on

Social Media FAQ #5: How Do I Talk to my Executives about Social Media?

I’ve started a new series, called Social Media Frequently Asked Questions. It’s a collection of the top asked questions I hear over and over. I’m putting them here on my blog is a great place to help everyone quickly get educated, convince their boss, or be able to help their clients get over these hurdles, so please, pass them around. If you’re seeking advanced topics, cruise through the web strategy posts (it goes back pages and pages) Social Media FAQ #5: How Do I Talk to my Executives about Social Media? I enjoy feedback, but was surprised to see a few votes come into my uservoice page, one suggesting I help convince management on how to deal with social media. … Continue readingSocial Media FAQ #5: How Do I Talk to my Executives about Social Media?

Categories: FAQ, Social Media, Web Marketing Posted on

Social Media FAQ #4: How Do I Launch My Social Media Program?

I’m starting a new series, called Social Media Frequently Asked Questions. It’s a collection of the top asked questions I hear over and over. I’m putting them here on my blog is a great place to help everyone quickly get educated, convince their boss, or be able to help their clients get over these hurdles, so please, pass them around. If you’re seeking advanced topics, cruise through the web strategy posts (it goes back pages and pages) Social Media FAQ #4: How Do I Launch My Social Media Program? Companies unsure how to launch Most companies are used to announcing products or initiatives using press releases, advertising, media influence, and even analyst influence. While many companies are toe dipping in … Continue readingSocial Media FAQ #4: How Do I Launch My Social Media Program?

Categories: FAQ, Social Media Measurement Posted on

Social Media FAQ #3: How Do I Measure ROI?

I’m starting a new series, called Social Media Frequently Asked Questions. It’s a collection of the top asked questions I hear over and over. I’m putting them here on my blog is a great place to help everyone quickly get educated, convince their boss, or be able to help their clients get over these hurdles, pass them around. Social Media FAQ #3: How Do I Measure ROI? This question often creeps up at the end of a webinar or presentation that I give. While we often sing the goodness of social media tools, (and challenges) a web strategist will have to return to the workplace, and demonstrate to their management the value of any program –especially if it’s new. Is … Continue readingSocial Media FAQ #3: How Do I Measure ROI?

Categories: FAQ, Social Media Posted on

Social Media FAQ #2: What does it mean to be Authentic, Transparent, or Human?

I’m starting a new series, called Social Media Frequently Asked Questions. It’s a collection of the top asked questions I hear over and over. I’m putting them here on my blog is a great place to help everyone quickly get educated, convince their boss, or be able to help their clients get over these hurdles, pass them around. Social Media FAQ #2: What does it mean to be Authentic, Transparent, or Human? First, understand the fear of most companies ‘hide’ behind their brand. This means that the collective of all employee contrabiutions are often behind the shield, crest, or banner of a symbol. This is nothing new and goes back to the most primitive of cultures where bands and fiefdoms … Continue readingSocial Media FAQ #2: What does it mean to be Authentic, Transparent, or Human?

Categories: FAQ, Social Media Posted on

Social Media FAQ #1: What if they leave negative comments on my site/blog/forum?

I’m starting a new series, called Social Media Frequently Asked Questions. It’s a collection of the top asked questions I hear over and over. I’m putting them here on my blog is a great place to help everyone quickly get educated, convince their boss, or be able to help their clients get over these hurdles, pass them around. Social Media FAQ #1: What do I do if they leave negative comments on my site/blog/forum? First, understand the fear of most marketing and corp comm teams, they want to show the company in it’s best light, having a mar on it’s brand is a nasty blemish that don’t want to see, in the past, a counter press release or sweeping the … Continue readingSocial Media FAQ #1: What if they leave negative comments on my site/blog/forum?