How technology enables companies to connect with customers
Left: Downtown Austin tonight –great sunset now that the rain is gone SXSW isn’t about the panels, why? the best ones are going to be blogged and put on slideshare. What matters here is the networking, as the social web assembles as a collective community … Continue readingSXSW Tips: On The Cheap
Note from Jeremiah: I’m publishing this post as I walk on stage at SXSW on a panel that will debate “Is Spec Work Evil” I’ve gone to a great deal of time and experimentation to understand this issue, please carefully read my post before making … Continue readingSpec Work Analysis: Here To Stay –But Not For Everyone
I’m sitting in the Mashery room here at SXSW, a circus themed ‘tent’ with popcorn and geeks galore, I’ll be posting live coverage of things that I see and hear that I think are interesting that matter to corporate web strategists. A few years ago, … Continue readingBest Buy Launches API: Corporate Websites Extend to Open Web
Do you know any brands that are hated or are getting social media wrong? They may need “Social Media Remediation” I had drinks with Paul and Brooke from, Cohn and Wolfe a digital PR agency that told me they focus on clients that have some … Continue readingWhen Brands Get Punk’d: Social Media Remediation
A common practice in the enterprise software industry (and beyond) is to announce products, make a lot of noise about it, but slowly roll it out in pieces over the coming quarters or never at all. This is called Vaporware and I’m starting to see … Continue readingVaporware in the Social Media Space
I’m respecting your limited time by publishing this weekly digest on the Social Networking space, which I cover as an industry analyst. By creating this digest (I started this over a year ago) it really helps me to stay on top of the space I … Continue readingWeekly Digest of the Social Networking Space: March 11, 2009
Need a Twitter expert in your corner? I’m here to help! New, Advanced? Shy? Submit a Question I’ll take the most rudimentary basic question to the most advanced, don’t be shy. This is a living FAQ, if you have a question for me, Jeremiah, leave … Continue readingAsk Jeremiah: The Comprehensive FAQ Guide to Twitter
I’ve been laboring over the last few weeks on my latest report, the future of the social web. It’s been very difficult to boil down interviews with the world’s top minds on the social web. I’ve interviewed folks from: Google, MySpace, OpendID Foundation, Facebook, Twitter, … Continue readingResearch Status: The Future of the Social Web, Social Media In A Recession
Newspapers are reacting in different ways to the shrinking revenue pie, some have launched blogs, many have twitter accounts, and some newspapers like the NYT keeps content behind a registration page. Today, the Guardian has launched Open Platform, a feature that will allow content be … Continue readingDream: How The Guardian’s API Could Let a Thousand Stories Bloom
This post is a bit dense, I’m not writing for my general business audience, but for those that really are advanced social technology thinkers. If you’re seeking starter info, read my FAQs. I’m working on a report called the “Future of the Social Web” and … Continue readingSocial CRM: When Registration Pages Go Extinct
