Left: Several Press, Analysts, and Bloggers met with executives from Cisco and Warner using Telepresence from NY, SF, to San Jose. Cisco’s Eos (their community platform for media brands) landed an enterprise wide deal with Warner Music. Attendees included John Chambers, CEO of Cisco, Dan … Continue readingAs Media Brands Build Their Own Communities, They Must Evolve Their Business Model
We continue to see that communities will continue to gain more and more power as they lean on each other to make decisions, support each other, and share their lifestyle. What happens to agencies that traditionally serve brands? Seem far fetched? Not really. We’re already … Continue readingFuture of PR: When Agencies Represent Communities –Not Brands
I’m a former community manager, and many of my friends are currently in this role, and I want to make sure they are armed with the right knowledge to succeed during hard times –I know some of them may get laid off. Community Managers are … Continue readingCommunity Managers Must Deliver ROI: Commandments For Surviving a Recession
Ill be up front, writing research is one of the hardest parts of the job for me, it’s an area I end up putting extra time in. Despite the extra effort I have to put in, looking back I’m very proud of my body of … Continue readingBody of Work: Community and Social Network Research
Given the state of the economy, monetization is at top of mind for this blooming social media industry, in fact, we’re not seeing a tremendous amount of it. I can see some entry level opportunities for community platforms, here’s some quick ideas that have been … Continue readingUntapped Community Platform Business Models
Intel is known for trying out a variety of social media efforts, for better or for worse. They experiment, and continue to learn and iterate, I give them continual credit and reference them in presentations. One particular activity of note is what I learned from … Continue readingIntel’s Community Marketing: Fishing Where The Fish Are
Part of being an analyst is talking with clients on inquiry calls, I have several of these a week. Just about every other week, I have a client who calls and tells me their grandiose plans to create a community to reach executives. From the … Continue readingOverused Ideas: The Executive Community
Left Image: This sample screenshot of the embedded community experience from the Quickbooks site. Over the next few years, expect your friends and network of experts to be interacting with you as you use desktop software –community will be integrated within your products. This weekend, … Continue readingIntuit Bakes Community Directly in Quickbooks Product
We’re all social creatures, and we thrive on the interactions of others, in fact, these interactions are the primary drivers for troublemakers in communities. I’ve read stories about how babies that are given all the proper medical attention, food, shelter to deem them ‘healthy’ whither … Continue readingSocial Punishment: The “Bozo” Feature
Above Image: Gartner’s Generation V Quadrant, found via Marketing Charts. Gartner: Generation Virtual not defined by demographics Gartner has recently published research on the topic of “Generation Virtual” (Generation V) which essentially define as two things: 1) This generation isn’t specified by demographics (age) but … Continue readingUnderstanding Gartner’s “Generation Virtual”
