Scorecard: Should Startups Have Community Managers?

Marshall poses the question (and does analysis and conducts informal interviews) do startups need Community Managers? He points to my growing list of enterprise class companies who are adopting these roles, but we should also examine the startup. First of all, if you don’t know … Continue readingScorecard: Should Startups Have Community Managers?

List of Social Computing Strategists and Community Managers for Enterprise Corporations 2008 –Social Media Jobs and Professionals

If you’re interested in jobs for this space, please read the “on the move” posts. Understanding how companies staff, organize, and prepare for social media/computing is one of my top interests personally and professionally. Having been a former Online Community Manager at Hitachi Data Systems, … Continue readingList of Social Computing Strategists and Community Managers for Enterprise Corporations 2008 –Social Media Jobs and Professionals

Please Welcome John Cass, Forrester’s Online Community Manager

(Left: New analyst, Steven Noble and John Cass, Online Community Manager, stroll with me in Cambridge after work) A while ago, I mentioned a public call for resumes for Forrester’s Community Manager role, we even heard from the hiring manager, Michele Frost, who is our … Continue readingPlease Welcome John Cass, Forrester’s Online Community Manager

Online Community Best Practices Slideshare and Zero Cost Publishing

| View | Upload your own I’ve been presenting in public at conferences or webinars my high level findings from my recent research on Online Community Best Practices, the detailed version is on the Forrester site. I interviewed 17 companies and leaned on my experience … Continue readingOnline Community Best Practices Slideshare and Zero Cost Publishing

Guest Post: Forrester’s Web Strategist Michele Frost “On Hiring the Community Manager”

I write for the web strategist (web decision makers at companies) and was really pleased that we got a top notch professional here at named Michele Frost here at Forrester Research. A few weeks ago, I announced that Forrester is seeking a Community Manager, and … Continue readingGuest Post: Forrester’s Web Strategist Michele Frost “On Hiring the Community Manager”

Guest Post: “How I Became a Community Manager” by David Peck

Jeremiah: Having been a community manager, I’ve real soft spot to those that are on the front lines, embracing customers using social media tools. Every so often, I hear of really excited folks that landed new jobs, and David thanked me for my blogging and … Continue readingGuest Post: “How I Became a Community Manager” by David Peck

Forrester to hire a Community Manager, will you apply?

Something that I didn’t disclose in public, that my research on Community Managers (that I published yesterday) serves two purposes, Forrester is seeking a Community Manager at our Cambridge Mass HQ. I contributed the basics to this job description, which as modified by the hiring … Continue readingForrester to hire a Community Manager, will you apply?