How technology enables companies to connect with customers
Excited about your new Facebook page but don’t know what’s next? What does a truly advanced company look like in social business? They can say yes to seven or more of these ten criteria. We’ve been interviewing the most sophisticated brands in the world when … Continue readingHow to tell if your Company is Advanced: 10 Criteria Of Social Business Maturity
CMOs must approach social technologies in an integration fashion Although social technologies have been capturing marketers time for over four+ years in corporate, they’ve often been operated in a silo as experimental, or a separate deployment from traditional marketing. Yet the savvy marketing leader knows … Continue readingCMO Matrix: How Social Technology Must Integrate with Traditional Marketing, a Horizontal Approach
Jeremiah: The following is a cross posting of our Founder’s blog post on the Altimeter’s blog. I shared her sentiments completely, and am not sure if I could add anything, so I felt it was just best to repost here. Later, at another time, I’ll … Continue readingAltimeter’s One Year Anniversary: A Thank You To Our Clients
Both the submissions on this job announcement board, as well as available social media positions at corporations continue to pour in. In fact, this is the second time this month I’m posting this “On The Move” post due to submission volume. Clearly, there is more … Continue readingPeople on the Move in the Social Business Industry: August 25, 2010
Left: The crew at Hawaii Public Radio, Oahu. Left to Right: Ryan Ozawa (@hawaii), David Lau (@synwpn), Kara Imai (@hawaiikara), Jeremiah Owyang (@jowyang), and Burt Lum (@bytemarks) How to hotels, restaurants, attractions, airlines, entertainers and cruise ships use social media to connect with tourists? Listen … Continue readingAudio: Opportunities with Social Media and Tourism
Kit Kat got a lot of flack from the Greenpeace brandjacking, yet, I wanted to point out a marketing campaign where they leveraged popular news mentions. What was interesting is they used a simple email and some doctored photos, on Good Friday in the Netherlands … Continue readingVideo: Kit Kat’s Risky Word of Mouth Marketing Campaign
Data is important. It helps us to guide our decisions based on facts –not just gut instinct. Lately, this data from eMarketer (thanks Scott Monty) has been floating around the web, and I want to add my own thoughts. Having conducted similar trust research, or … Continue readingAnalysis: Consumers Trust Friends, Brands, and Independents (eMarketer data)
In this continued digest of job changes, I like to salute those that continue to join the industry in roles focused on social media, see the archives, which go back a few years. People on the Move in the Social Business Industry Vanessa Sain-Dieguez joins … Continue readingPeople on the Move in the Social Business Industry: August 4, 2010
This is followup data from the Altimeter Report: The 8 Success Criteria For Facebook Page Marketing, you should read this first. Thanks to your help, Altimeter Group’s latest research on Facebook Marketing Best Practices, which now has over 17,000 views, and over 1,900 downloads (see slideshare … Continue readingFacebook Research: Brands Lean on Interactive Marketing –Yet Lack Social Marketing Skills
Report Snapshot (full report embedded below) Altimeter Group conducted research, and gleaned input from 34 vendors, agencies, and experts, to determine success criteria and develop a roadmap for Facebook page best practices. We found Eight Success Criteria for Facebook page marketing, and then tested the … Continue readingAltimeter Report: The 8 Success Criteria For Facebook Page Marketing
