Who has more data about Gen Y: Facebook or the US Government?

Lately, I’ve been focusing on Baby Boomers, and even managed to anger and insult one of this prestigious generation. Now, I’ll turn my attention to Generation Y, also known as the millennials, digital natives or the MySpace/Facebook generation. I realize that some don’t like this … Continue readingWho has more data about Gen Y: Facebook or the US Government?

Findings: Why Companies Should Talk to Customers

ExpoTV recently ran a research study to determine how do consumers relate to each other. While this isn’t Forrester Research, so I will not defend, nor explain their methodology. It’s rare that analysts point to research other than their own, if I put your interests … Continue readingFindings: Why Companies Should Talk to Customers

Social Software: Here Come The CMS Vendors

I’m in the unique position that I get to speak to enterprise brands, white label vendors, and now CMS vendors on a regular basis, here’s what I’m seeing: It’s now quarter 3, and I start research on the big report, the Forrester Wave (learn about … Continue readingSocial Software: Here Come The CMS Vendors

Recruiter Bares All: How to Hire a Social Media Marketing Executive

Your browser does not support JavaScript. This media can be viewed at http://www.podtech.net/home/5244/social-marketing-skill-set-how-to-find-and-package-people It seems odd, but yes, there’s a unique need for marketing executives that must know traditional marketing strategy, but also the social media space. Perhaps not in the Fortune 5000 ranks, but … Continue readingRecruiter Bares All: How to Hire a Social Media Marketing Executive

Ongoing list of Social Media Efforts from Banks, Credit Card, Financial Institutions and Lenders

I’m here in NYC, one of the financial nerve centers in the world, attending Forrester’s Finance Forum. With loyalty to brands decreasing over time, companies need to figure out how to reach customers where they are, where many, are discussing their financial past, present and … Continue readingOngoing list of Social Media Efforts from Banks, Credit Card, Financial Institutions and Lenders