How technology enables companies to connect with customers
When I started this job a year and a half ago, my coverage was simply over social networks and community platform vendors. On occasion I would speak to brand monitoring companies, and of course pure play social media sites (blogging software, microblogging, etc) But now, … Continue readingAs Social Technologies Become Pervasive, Prepare Your Company
In the spirit of collaboration (like Google Wave), I’ve obtained insight from Forrester analyst colleagues Ray Wang and Rob Koplowitz. Update: I just chatted with colleague Ted Schadler who also posted his thoughts: Google Wave: Surfing The Future Of Collaboration. Google launches a Collaboration Platform Google … Continue readingGoogle Wave To Bring Web 2.0 Lifestyle to Work
Thanks to Mitch, my web designer, we’ve added the ability for you to login using your Facebook account and leave comments with your verified ID. This means in the comments you don’t have to fill out the usual “name, email, URL” in the comments (otherwise … Continue readingSocial Colonization on the Web Strategy Blog with Facebook Connect
I have the fortunate position of being able to travel quite a bit, and just about every city I go to (just landed in SF a few hours ago from two weeks in Europe), I try to arrange tweetups, sometimes, it’s the first time folks … Continue readingImpacts of Tweetups and Ongoing Stewardship
A few years ago, before I started at Forrester, I posted why corporate websites are irrelevant, (it’s actually a precursor to this report) and it started to get translated into 10 languages by the community. A few weeks ago, we launched a report about the … Continue readingWill You Translate the Future of the Social Web?
Last night the Parisian Twitter community met up at LaCantine, a coworking space. If you attended, you can find those folks Twitter handles on the initial blog post and follow your neighbors. Fredric took pictures, and blogged his thoughts from the event in French (and … Continue readingCultural Norms and Social Technology Adoption: A Discussion in Paris
I’m headed to Paris on Tuesday, leaving Amsterdam where I’ll be officially on vacation. While I’ll certainly take a break from work and heavy blogging, one of the things I’m passionate about (paid or not) is meeting folks in the social media space. I’ve noticed … Continue readingParis Tweetup: Wed, 20th of May
I’m respecting your limited time by publishing this weekly digest on the Social Networking space, which I cover as an industry analyst. By creating this digest (I started this over a year ago) it really helps me to stay on top of the space I … Continue readingWeekly Digest of the Social Networking Space: May 17, 2009
I continue to think it’s interesting to draw parallels from natural sciences and what’s happening to the social industry, and also how communities behave and grow. From the five eras of the social web (my inspiration was the stratification of this beach cliff), and watching … Continue readingCambrian Era: Culling and Evolution of Social Media Startups
Above Video: John McCrea and long term friend Joseph Smarr (He knew me way back when I was Hitachi’s community manager) and I…ahem yes, Mr Spock too, chat on Social Web TV at Plaxo, one of the companies I interviewed for the report. The Viddler … Continue readingVideo: The Five Eras on Social Web TV
