Enterprise Social Networking: Focus on Relationships (Altimeter Report)

Altimeter’s latest report now on Enterprise (inside of companies) social networking is now out from Charlene Li, author of Groundswell, Open Leadership and my business partner. She conducted thorough analysis by surveying 185 users, surveyed 81 ESN decision makers and interviewed 12 technology vendors. Key findings that attracted my eye include: Long term adoption often unsuccessful beyond one department. What’s interesting is there’s lots of initial enthusiasm but a slow decline after deployment. In many cases, primary adoption occurred in the marketing/product section, IT, followed by sales and corporate communication. Highest adoption of fremium tools. Interesting breakdown of vendors, with self-service Yammer in the lead, followed by Chatter and Tellingent and IBM connections.   What’s interesting is these fremium tools enter … Continue readingEnterprise Social Networking: Focus on Relationships (Altimeter Report)

The Challenges, Evolution, and Success Factors of the Enterprise Intranet

Enterprise Intranets are an often overlooked corporate asset. These powerful tools represent the knowledge, relationships, and processes of a company, yet for the most part they go under-resources, under-appreciated, and given third-class citizenship to the public site and customer or partner extranet. We know they are important as they are a direct reflection of your corporate culture. If a company’s competitive strength is it’s employees and how they work together, the intranet is a valuable tool. Secondly, with many baby boomers in the United States retiring in the near future a great deal of corporate knowledge will be lost, how will you capture and distribute this tacit knowledge? The Challenges of the Enterprise Intranet: There’s a few major reasons why … Continue readingThe Challenges, Evolution, and Success Factors of the Enterprise Intranet

Intranets: A Reflection of your Corporate DNA

Before you join that next company, consider asking for a look at the corporate intranet first. Why? The intranet is a direct reflection of the ethos, soul, and culture of a company. An intranet is important, it’s the collective knowledge of your employees, a collection of resources, and directories that should enable business to move forward faster (cost savings) and to grow and support customer focused teams (revenue generation). I’ve read research that indicates that 40% of the United States population will retire in the next few years, (Update: US Census reports that 26% of all Americans are baby boomers. 78M over US population of 298M, since youth and elderly are not working, 40% isn’t much of a stretch) and … Continue readingIntranets: A Reflection of your Corporate DNA

Top 5 posts over the last half year

In the spirit of self analysis, Dennis McDonald often posts the top downloaded documents on his blog. If you don’t know Dr Dennis, he’s an experienced, and level-headed IT consultant that I’ve known and been communicating with since 2005 (I guess we were thinking ahead). In fact, we started a white paper in late 2005 called “Business and I.T. Must Work Together to Manage New “Web 2.0″ Tools”. Although we wrote that white paper nearly two years ago, it continues to be downloaded and consumed (ranked number 6), as it’s finally becoming relevant to the enterprise workforce. If you’re a new reader to my blog, you may be surprised to find out, that before I became so focused on social … Continue readingTop 5 posts over the last half year

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

Need to build an online community that collaborates? I get asked by a lot of folks to provide recommendations for products, often there’s too many companies to keep analyze, so I make these lists and refer folks to them. One of my most popular index lists is the list of companies that provide White Label Social Networking solutions, in fact there’s over 60 in that space. Requirements Here’s a list of companies that provide collaboration platforms with turn-key social features for ‘instant’ community. Collaboration tools and social features Common features, but are not limited to, include: forums, wikis, blogs, media, rss, aggregation homepages, presence, instant messaging, and ability to connect to identity systems such as LDAP/Active Directory. These tools may … Continue readingInstant Communities: List of companies that provide Web Collaboration Suites or Platforms

Liberate your Control Freaks

Great slideshare by Acidlabs, they’ve got a blog too. This ties in well with my recent post on The challenges that Enterprises will have with Enterprise 2.0. This mindshift is very hard for many folks to adopt. I think it’s somewhat stereotypical that the control freak is an older white male, I know people in many demographics that have a hard time with letting go. Link via Rafael, who focuses on Enterprise 2.0.

Challenges the Enterprise will have with Enterprise 2.0

Why adopt these open, collaborative, and community tools for the Enterprise? So frequently is the enterprise Intranet overlooked as a mission critical corporate asset, it IS the soul, knowledge, and essence of the culture and company. Find out what health inspectors and intranets have in common. Here are some of the key challenges I see Intranets, Extranets, and other systems will have in integrating Social Media with enterprise systems. Challenges the Enterprise will have with Enterprise 2.0: 1) Understanding the term “Enterprise 2.0” For many IT and Business departments, understanding what these terms meet will be a challenge. Anything 2.0 can turn on or turn off individuals as the ‘breakthrough we’ve been waiting for’ or the ‘word of the day’. … Continue readingChallenges the Enterprise will have with Enterprise 2.0

IT Departments Gearing up to Adopt Social Media

Over one year ago, I co-authored a white paper with Dennis McDonald on the impacts of “Web 2.0” on the IT Department, it’s still one of the top downloaded documents at Dennis’s site. (We started it in 2005) I guess we were thinking pretty far ahead, as just NOW IT departments are figuring out how to integrate, implement social media tools. I probably would have used the term Social Media, rather than Web 2.0 but that term had not yet crossed my vocabulary. I guess this goes to show the time for adoption is starting now, and with Nick and Richard’s resource indicating that enterprises are more interested in feature sets from established software suite providers than one-off software start-ups, … Continue readingIT Departments Gearing up to Adopt Social Media

Enterprise Infrastructure Industry to up Business Offering, giving CIOs more Sleep

What’s happening Just last week, I was present and documented how the emerging Web industry is being sought after by Enterprise IT companies, now this latest ploy is starting to flip over as Social Media features integrate into existing enterprise environments. Social Networking is nearly present in all communities, we know that as the groups fragment by age group (and there will be more niches and fragmentations over time) that for the fores sable future, that logging on and getting instant access to existing and new friends is satisfying our human needs to connect with each other and belong. While there’s an excess of White Label Social Networking sites out there although Cisco decided to buy Five Across. Benefits of … Continue readingEnterprise Infrastructure Industry to up Business Offering, giving CIOs more Sleep

What the 2007 Web Strategist Should Know (Resources from Internet Strategy Forum)

Internet Strategy Forum As a resource for Web Strategists, Steve Gehlen (founder of the Internet Strategy Forum) has helped to organize and unite those that are responsible for corporate web directions. We’ve been maintaining contact over the past year, and I even had the opportunity to get lunch with Steve himself at Webvisions last summer. If you don’t know, he’s on a mission to create a user group of Web Strategist, and has already lined up resources, meetings and educational events. He and those participating have done a tremendous job so far. Each year Steve and the ISF publishes a report that tracks our industry. What is a Web Strategist? In my words, a Web Strategist is responsible for the … Continue readingWhat the 2007 Web Strategist Should Know (Resources from Internet Strategy Forum)