One of the key findings from the very popular report The Future of the Social Web (which has been translated into over a dozen languages by the community) is that identity technologies like Facebook Connect, OpenID, as well as existing identities will soon colonize the web, making every webpage a social experience even if they don’t choose to participate.
[Soon, every product page and webpage will be a social experience even if brands don’t choose to participate]
Although the identity space is still in it’s adolescence, many of the vendors agree on the direction to head, but not exactly how to get there. Secondly, there’s many different groups coming together from Microsoft, Google, Yahoo, Facebook, and the third party OpenID foundation that are trying to make their specific requirements work with each other.
Once the different parties representing the identity systems agree on the specifics and start to implement we’ll still need to see a transport method that will allow these identities to appear on any webpage:
How Every Page Could Be a Social Experience
¢ Connective APIs. Expect to at the highest level technologies like Facebook Connect and OpenStack to allow third party sites to connect with websites without users having to give up their login credentials or personal information essentially bypassing the annoying registration page.
¢ Social inlays and overlays. At the next level, expect social networks to create ‘overlay’ experiences so their social experience will traverse every webpage. If you currently click on a link within Facebook to a third party site it will open inside the Facebook experience. We also see this with Digg, with it’s “Digg Bar” experience.
¢ Browsers to add social functionality. Expect every browser to provide a social experience. Finally, at the next level, expect pervasive technologies like browsers to start to become social. Expect Google’s Chrome to allow your Gmail contacts to share their experiences on every webpage and product you visit. In fact, startups like GetGlue are already experimenting with aggregating reviews from a person’s network using Firefox plugins.
¢ Birth of the Social Inbox. In the most radical future, content will start to appear on a new type of aggregation webpage that resembles both email and newspages. I’m watching vendors like Friendfeed to aggregate public and some private data, expect Facebook and Google Wave to present unique new experiences we’ve not seen yet. As people interact socially with others on the internet, expect social networks to aggregate the colonization creating a new type of ‘Social Inbox’ (more on that soon). Expect to see Microsoft Live, Yahoo Mail, Gmail/Google Wave start to merge with social networks, birthing a new type of communication and collaboration platform. Why does this matter? because fragments of the corporate websites will be aggregated into these platforms, in a social context.
[As a result, people will lean on the opinions and experiences of their trusted network diminishing traditional marketing efforts]
Key Impact: A Shift to Customer Opinion Over Corporate Messaging
More importantly, this means that your customers will be able to rely on their immediate friends and trusted network to make decisions not just nameless customer reviews like on Amazon from folks you don’t know. This means they will also start to rely more on each other for reviews not the marketing created by brands. This also applies to the real world not just online, as people can access digital devices on mobile social networks to find out which stores, restaurants and activities their trusted network prefers.
Power continues to shift to the participants, and away from irrelevant corporate websites.
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Trends: Impacts Of The Era of Social Colonization Every Webpage to be Social http://bit.ly/aAJ9c by @jowyang