How technology enables companies to connect with customers
Uber redefines transportation by tapping new business models. This age-old pyramid diagram above is the basis for many business models. Companies typically choose only one or two of the following qualities: Cheap, Fast, or Quality. To apply this model to the Collaborative Economy, let’s … Continue readingUber’s Business Model Reframes Cheaper, Better, Faster.
Question: When the crowd gets what they need from each other, who will monitor, regulate, ensure, and even insure? Olivier Blanchard, a leading voice for digital business, posed a great question to a Facebook group in which we participate, asking how the sharing economy will contend with … Continue readingHow does the Collaborative Economy Weed out the Jerks?
Sharing is not new, we’ve been doing it since we assembled into primitive tribes. A few months ago, I had the wonderful opportunity to speak to an insurance company in Iowa. They were intrigued by my focus on the Collaborative Economy (sharing economy, maker movement, … Continue readingSharing Is Not New
Today marks the 5th Annual Community Manager Appreciation Day, or #CMAD for short. I’m thankful to the community for rallying behind this day when I initiated it in 2010. I had seen that some of our hardest working business folks were struggling to manage the onslaught of communications, … Continue readingCommunity Managers Evolve in the Collaborative Economy #CMAD
“The Long Road” a photo by Kris Krug.People often ask me, “which term should I use? the sharing economy? collaborative economy? the trust economy? or some other term?” I give my answer, but often remind them if we’re successful, it’ll just be called the Economy. … Continue readingIt’s Just the Economy
Photo “Sailing Ship” by Gideonc, used under creative commons license. These traits certainly don’t comprise a complete list of what makes leaders effective, but, just as certainly, they are common perhaps uncommonly common among effective leaders. I’ve observed these traits while working with CEOs, market leaders … Continue readingFour Traits of Effective Leaders
Today is the start of a long journey, as businesses can also be part of this new economy. I’m excited! Today is a milestone, it’s the first Crowd Companies council session –we’re kicking off! The above video was played in our session, to set … Continue readingThe Power of Collaboration
Last night, at a San Francisco Airbnb location, we kicked off Crowd Companies, by hosting a physical face-to-face meet- up of council members, leaders from the Innovation Network, and key industry experts., Photos of this ground-breaking event follow belowto bring it to life, I’ve included … Continue readingThe Crowd Companies Kickoff Event
Above: MakerBot 3-D printer from MakerBot Flickr account. This blog is focused on the relationship between large companies and their communities (customers, partners, and more) as it relates to new technologies. Emerging markets generate a desire for large companies to integrate new technologies to scope … Continue reading3D Printing Business Models Spell Ecosystem Change
Above: The embedded video player will allow you to play the short, 8 minute clip from my interview in the “hot seat” on NBC. Happy New Year all, it’s great to ring in the new year, right after the Dec 10th launch of my new company, … Continue reading2014 Collaborative Economy Predictions on NBC (video)
