Testing a Twitter Advertising System
I tested out Magpie, an advertising system that creates tweets in my tweet stream, from third party advertisers then pays me.
Some have already blogged about their opposing thoughts on it, and some are publicaly open that they are now Magpies. For me, it was just a test that I’ve now ceased.
Part of my job as an analyst covering social media is to use the very tools in which I cover. I use this knowledge to write reports, help clients, and make suggestions to the vendors themselves. You can expect brands to ask me “how should we engage in Twitter” and I’ll point them to this very post.
There was quite the vitriolic reaction from some, others didn’t seem to mind, a few were acceptable of it. If there was anyone to test it, it makes sense for me, it’s part of my job, and I have a large enough follower base to average reactions.
I’m also going to measure the amount of folks that may have unsubscribed with TweepleTwak, hopefully they’ll realize it’s not permanent and return.
The Test
I setup the system a few days ago, and set it for every 10th tweet there would be an ad, the system is supposed to line up ads with content related to what I talk about. Either there was no brands related to what I talk about, or the system felt I talked about magpie enough, it tweeted this:
“#magpie startups give magpie a try! they’ve got a total reach of 500,000 followers. campaigns starting at EUR 10. http://rubyurl.com/k98e”
Immediately after, I let my followers know it was a test, and tweeted the following:
“That last tweet was my first test of Magpie, It was auto generated by them. I’m testing this as a social media analyst. What do you think? “
Here are the 48 reactions, which I’ve sorted by sentiment:
Responses came in over 60 minutes.
Successful or Accepted: 7 Responses
findchris: @jowyang Not so bad as long as the #magpie tag is used. gahlord: Also, fwiw, I don’t care that much if @jowyang uses Magpie (I put up with a lot of noise for Guy, why not for Owyang?) nateritter: @jowyang at least it was relevant. Probably first thing I’ve clicked on in your stream in a while actually. It interests me. mediamanx: @jowyang the magpie ad seems relevant – though self promoting to magpie. will be interesteing to see what follows & how frequent they run davidkspencer: @jowyang I wouldn’t mind it if the #magpie tag somehow stood out. It blends in, easy to miss. That’s an issue with app, not business model. DavidBrim: @jowyang #magpie sounds cool, but I don’t think a CPM model will be as effective as a CPC or CPA model. http://tinyurl.com/6cvgzo KevinUrie: @jowyang it will work for you, and you will not loose many followers. But for most it will be a death sentence. Saying test, ruins the test
Unsure, Neutral or Conditional: 14 Responses
ewantoo: @jowyang I think it will all depend on the adverts carried, an ad to buy herbal viagra is going to get you or anyone else blocked jasonlog: @jowyang should think of twit copywriting gahlord: @jowyang Will you have to give a disclaimer about potential profit motives when writing about Magpie? john_mcgann: @ jowyang If early adopters are important to the advertiser then advertwitting could actually *damage* a brand… IMHO jusx: @jowyang i wouldn’t mind magpie if it labels it’s tweets with “SPONSOR” or “ADVERTISEMENT”. Yes in caps. It’s a bit deceiving IMHO. fritzpw: @jowyang I got a message advertising magpie. Was that the intent? sawinkler: @jakemarsh @jowyang just had the same exact tweets. did I just see magpie in action? JoeSeale: @jowyang IMHO magpie gives a certain opaqueness to the term transparency. Where’s the disclaimer that you didn’t *actually* post that info? A_F: @jowyang they need to disclose in the tweet that it is a “sponsored” tweet, else = FAIL JoeSeale: @jowyang I suppose I missed the #magpie. Does that count as a disclaimer? techpr: @jowyang auto-generated by magpie (not clear) and they refer to themselves in third person. lame. twitter is about transparency, no? NoOneYouKnow: @jowyang Magpie site http://be-a-magpie.com/ is a little confusing – is it pay for tweet? ad network? fbpda: @jowyang I don’t think that #magpie is going to annoy me but if it bothers one of my followers then it’s a no-go for me. jasona: @jowyang It was a big, blatant billboard on the side of a nice, quite, untouched country road.
Negative Reaction: 20 Responses
GrantGriffiths: @jowyang What do I think. I think #Mappie is a bunch of BS that twitter doesn’t need. WBkilburn: @jowyang To me, it diminishes your credibility. Advert is in your voice – on blog ads, there’s a distinction between autor and advertiser. bloodandmilk: @jowyang It made me wonder why you were running an ad, and I doubted your judgement a little. laser: @jowyang I wish that the magpie tweets came across as ads rather than personal announcements. Seems kind of misleading. t_de_baillon: @jowyang Magpie means more noise for less signal. I never thought diluting a message was a good marketing strategy WellTold: @jowyang re magpie, I’d rather eat my foot than use that. Ads on twitter – leave me alione!!!!! kerry_anne: @jowyang I blogged my reasons for disliking #magpie a few weeks ago: http://is.gd/6hD8 (expand) durjoy: @jowyang I think it’s noise pollution jonesabi: @jowyang The trust I feel when I think of you plummeted. gilliatt: @jowyang I think be-a-magpie.com is making http://magpie.net glad they rebranded earlier. Twitter spam will not make friends. thehartworker: @jowyang as much as I know I cannot influence at all what magpie twitters in my name – therefore: no way I will use it kellytirman: @jowyang I am not feeling it. There must be a better solution to monetize Twitter, if at all. PatrickCourtney: @jowyang there’s no real barrier between ad and content. To me it weakens credibility – like pay per post for blogs. dtd: @jowyang I think no. The Magpie “message” seems to be coming directly from you. seanodotcom: @jowyang spammy. zolierdos: @jowyang Jeremiah, you gotta be kidding, this is spam theregoesdave: @jowyang i think magpie is paying for your credibility, but you don’t get it back when they’re done #magpie brentnau: @jowyang I really believe that if the tweets do not pass the sniff test followers wiil revolt. Escpecially if used too often. AndySwan: @jowyang please don’t. #magpie is NO DIFFERENT than accepting $$ to send your friends spam emails or intterupt their real convos with pitch Benderelly: @jowyang I think you’re cashing in – I ain’t clicking on it.
Unfollow: The worst reaction: 7 Responses
quietrevolution: @jowyang I like folks promoting themselves/their biz etc. I would delete you from my followers & anyone else that uses it. No value to me. ericagee: @jowyang Yeah, I hatethe idea of Magpie and agree with Joe – I’d unfollow anyone who started using it regularly. ninjarunner: @jowyang i have told myself that i will unfollow people who use #magpie. Love your tweets, at a cross-roads if you use it… adarowski: @jowyang I can’t really think of any cases where magpie ≠unfollow. JoeCascio: @jowyang Dude, you have to be kidding. Anybody that spams me thru Magpie gets an automatic un-follow. 4reelz. wnourse: @jowyang Don’t like it – I may stop following if people start using it mark2100: @jowyang @JessicaKnows I’m unfollowing you because of Magpie, it’s nothing personal but tweeter users need to take a stand against spam.
Findings
Positive Reactions 7, or 14%
Unsure Reactions 14, or 29%
Negative Reactions: 20, or 41%
Unfollow (very negative) 7, or 14%
As you can see, the majority of responses were negative (20), some downright annoyed or angry and ready to leave (7), that means that 56% of respondents had negative reactions. Many were confused (14), or had conditions on why it could be successful, and finally a few were actually ok with it (7) a mere 14%. Given the weight of the majority of negative responses, this system is not ready.
Magpie not ready –and will self implode
In the end, Magpie (or any Twitter advertising system) is going to need some fixes to be successful. The ads need to be clearly identified as ads, the content relevant enough so followers would accept them, and a disclosure made by the tweeter to their followers what’s being done. Perhaps some alternative marketing methods would be developing ads when using the search tools, or on background screens (this has already happened).
Brands often don’t know how to engage in conversational marketing, we’ve seen quite a few brands create Twitter accounts, but are unsure what to do, some spit out press releases and links to blog posts alone, and others create personas like Popeye’s chicken that some are unsure how to react to.
Yet advertising in social media is already well accepted
One thing is for sure, just as we saw with the once “pure” blogs, marketers follow crowds, in fact, I remember in 2005 many bloggers would revolt against blogs having ads, my recent count showed that there are 4 on scobleizer, 12 on RWW, 14 on Techcrunch, and 21 ads on Mashable. (note, sometimes its hard to tell what’s an ad and what’s not). In fact, there are 1.5 million subscribers to Techcrunch’s RSS feed, which contains ads instream at the bottom of each post –ads are an acceptable part of opt-in content.
There’s also Glam Media, Federated Media, Google Ad sense and others, in fact, one of my favorite podcasts, For Immediate Release is sponsored by Ragan communications and other vendors, and I have no problem with this as the signal is high, and the ads are related to my interests.
Risks, Money, and Experiments
Yes, I took a risk losing some followers by doing this test, yet I’ve since stop the magpie service. Now that the test is over, and will be meeting with the Magpie team for a phone briefing if we can coordinate since the team is in Germany.
What about the money? It calculates the number of followers I have, (plus some other factors I believe) and Magpie let me know I earned a few euros, €32.87 which equates $41.39. I won’t be collecting the money, since they only cash out for 50 euros, and if they mail me a check, I’ll donate it to the Red Cross, my favorite charity.
Love to hear your reactions to this experiment.
Update: Just like Tivo, Ad blocking software and email spam filters appeared as a response to ads, a Magpie Blocking script has appeared which auto filters all messages that contain those messages in them.
This isn’t like ads on blogs at all and that contention misses the difference between Twitter and blogs.
Tweets purport to be the thoughts of the Twitterer. People follow because they want to hear those thoughts. There’s no sidebar, no header, just the content. If this is analogous to anything in the blog world, it’s like Payperpost and other schemes where the blogger sold their actual content for money. It has the same downsides as those schemes too – now we need to ask ourselves if the thought we’re seeing is REALLY from the person we’re following or some bot trying to sell us something.
This highlights the second issue with ads in a tweetstream – if the ad network follows the magpie example and puts in a unique hashtag, all they do is make it easy for the more sophisticated user to filters their ads. If they fail to put in a hashtag it increases the deceptiveness of the ad.
There’s nothing wrong with using SM tools to market, but companies need to learn to use each tool as it’s meant to be used and not try to take a one size fits all approach. Ads work fine on blogs because of their page orientation. Same for Facebool. They’re OK in RSS feeds because a feed allows clean separation of content and ad. But in a micromessaging tool like Twitter, it may be far better to actually create an account and try to get people to follow it, then put out tweets that are of high interest to those people. I don’t mean a corporate account, but something very specific to a product line or even a product.
While not a commercial venture, look at the success of the MarsPhoenix lander. Almost 40,000 followers plus tons of press. People followed that because it was a specific story. Sure the mainstream coverage helped a ton… but a company could bootstrap followers by putting a twitter ID in the regular ads they do for each productline.
Bottom line? Magpie is the wrong model for Twitter and like services. Think about why your customers and people who might be your customers would use Twitter, then reach out in a manner that flows with that rather than against it.
Jan,
Now that Twitter have stopped talking to Facebook I hope they have time to talk to you?
Echoing some comments above, an adstream that was *from Twitter*, using the algorithims you are refining, could probably help both your futures.
BTW we believe that tweeps will use this wisely….ich glaube es nicht…
John
Jan – allowing tweets to have no disclaimer at all is enabling spam. I fundamentally disagree with your model since you’re literally putting words in someone’s mouth but beyond that I want ads clearly identified. In NO OTHER medium do we see ads completely imitating the main content. Ads are always identified. The only reason not to tag an ad is deception. Thanks for enabling that.
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