I started my social media career at Hitachi Data Systems (I’ll actually be speaking to Hitachi in Tokyo this coming week) and eventually became the online community manager. One of the keys to being a successful community person is to be a resource (or lethal generosity) to the entire industry you want to serve –rather then just a vendor pitching jockey.
In the spirit of sharing, over the past few weeks in client calls, I’ve referenced these posts several times, one of the challenges of my blog layout is that it’s difficult to find the most visited or commented posts, here’s some I think you’d enjoy.
The Many forms of Web Marketing for 2008 (translated into 5 languages): A large index, be aware of the toolset before you begin crafting a strategy. I’ll be updating this for 09, so please leave a comment, I’ll credit you.
The Irrelevant Corporate Website (translated into 10 languages): “Blasphemy!” A marcom manager told me yesterday.
The Many Forms of Web Monetization: an important post for startups in today’s economic times.
A Chronology of Brands that Got Punk’d by Social Media: This is the list you want to stay off of.
List of Social Media Strategists and Community Managers in enterprise corporations: Unlike a wiki, I vet each submission and check their profiles to the best of my ability.
Impacts of Social Media on Customer Reference Programs: If your company harvests positive brand mentions and make case studies and toss the negative ones, they need to read this.
List of Communities, Virtual Worlds, and Social Networks for Youth, Boomers, Retired, and Beyond: Need to reach a specific demographic, this list is a start.
Applying Social Computing to the Entire Product Life Cycle: If you’re thinking about social media for marketing only, you’ll need to expand further.
How to Successfully Moderate a Conference Panel, A Comprehensive Guide: I’ve been moderating quite a few panels, and have found some patterns that work for me. I still need to self-check to make sure I live up to my benchmark.
How I use Twitter: I often tell people I don’t mind if they unfollow from on Twitter as I’m very high volume, but there is a method to how and why I use the tool.
If these resources were helpful, I’d love to hear your feedback in comments. Recently I conducted a survey to find out what readers wanted to see more of, and it’s case studies, but I’ve found them too laborious to write for a blog post.
I’ll write you from Japan, (I’m traveling 4 out of 5 weeks) I’m going to enjoy a little big of quiet time on the plane to settle my mind, and hopefully write up my findings from last week’s roundtable as well as provide a status on the upcoming wave report on community platforms. Following Japan I land for a night back in SF then depart to Dallas for Forrester’s consumer forum, where I’ll be leading an interactive session with some of the world’s top interactive marketers, if you wanted to schedule time to talk with an analyst, here’s the lineup.