How technology enables companies to connect with customers
Above Graphic: NetBase’s research on sentiment and share of voice in social channels finds that, while there’s more share of voice in traditional hotel brands, people prefer 6-year-old peer-to-peer service Airbnb over 88-year old traditional hotel brands like Hilton. Last week’s NYT article on the Sharing … Continue readingCollaborative Economy Airbnb Loved over Traditional Hotel Brands
The following will have links, sources, and dates sorted in logical orders to find key stats that you’ll need to make decisions. Additionally, I’ll link to other listings and indexes that will provide further context. My goal is to serve as an industry curator to … Continue readingCollaborative Economy: Industry Stats
(Update: Weeks after I wrote this post, Google invested over $250 million into Uber. Google has Shopping Express delivery, self-driving cars, a social network that may categorize things you own, this is in general alignment with the following thesis) Collaborative Economy startups like Airbnb … Continue readingHow AirBnb and Uber could be the next eBay and Amazon
Screenshot from Keynote: Business opportunities await for hotels to bless and certify peer to peer home sharing, matching trusted customers from loyalty programs to local experiences, and selling value added services and goods like cleaning, concierge and those fancy soaps. Read full report and see … Continue readingThe Six Scenarios for Hotels to Address the Collaborative Economy
Above image: The collaborative economy empowers people to get what they need from each other without even having to go the store. Read about four of the many startups that are enabling this behavior below. I’m a little worried this morning. I’m in Minneapolis, the … Continue readingFour Ways the Crowd Gets What they Need From Each Other Without Buying from Companies
This is part of our Collaborative Economy coverage. Read the definitive report for corporations or peruse all my posts, which go back a few pages. First, let’s define what we’re talking about. Like Craigslist or eBay, we’re seeing new marketplaces emerge with a more concentrated … Continue readingWhat to do if Collaborative Economy Marketplaces Are Disrupting Your Business
Update: The sample for the 200 startups was collected in February 2013, and does not, therefore, include a few startups that have since been launched. I’ve added a fourth graph at end of the article showing some additional Angel investors who have supports startups not … Continue readingMeet the Investors of the Collaborative Economy
Above Image: The orange Wikispeed SGT01 Roadster: crowd-funded, crowd-designed, crowd-produced, hitting the streets in small batches now for $25k, oh, and it gets 100 miles per gallon. What if I told you the next affordable, long range, fuel efficient vehicle might be assembled in your garage … Continue readingIn the Collaborative Economy, the Crowd has Built a Car
Above Image: Bamboo is resilient by being both rigid in maintaining its structure, while also being flexible enough to bend during a variety of weather patterns. Most of the coverage of the collaborative economy has focused on what it means for consumers (Airbnb, Lyft, Uber) … Continue readingThe Collaborative Economy Enables Resiliency for Corporations
What role do corporations play if customers don’t need them? What if the people who used to be their customers get their goods and services from each other? I’d love to answer that at your next event. That’s exactly the question that our research answers … Continue readingKeynote Slides: The Collaborative Economy provides Opportunities for Corporations
