Last week, I wish I had more time to be a bit more appreciative. I had a quite a few meetings on one of the days yesterday, and started to have issues with Outlook. I sent an email to Helpdesk, and they immediately responded and helped solved my issue all while I was on the phone helping clients.
I forgot to thank them properly, so sent over a quick appreciation note this morning, it’s really important to remember those that are fighting for you behind the scenes, that don’t get the public eye.
So be sure to be thankful and appreciative to your tech support folks this week (and ongoing) those that help with your computers, network, databases, servers, storage, hosting, telecom, applications, management teams, and whatever/whoever else I missed. (Also, I realize that many IT departments are business enablement, not just support, but you get the idea)
If it wasn’t for them, we wouldn’t be able to get business done, infrastructure doesn’t need to be a thankless job.
Thanks Technical Support, as we can’t get our jobs done without you.