{"id":900311,"date":"2025-10-13T09:10:46","date_gmt":"2025-10-13T16:10:46","guid":{"rendered":"https:\/\/web-strategist.com\/blog\/?p=900311"},"modified":"2025-10-13T09:11:12","modified_gmt":"2025-10-13T16:11:12","slug":"services-firms-falling-behind-on-enterprise-ai","status":"publish","type":"post","link":"https:\/\/web-strategist.com\/blog\/2025\/10\/13\/services-firms-falling-behind-on-enterprise-ai\/","title":{"rendered":"Services Firms Falling Behind on Enterprise AI"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/web-strategist.com\/blog\/wp-content\/uploads\/2025\/10\/Screen-Shot-2025-10-13-at-9.05.15-AM.png\" alt=\"Services Firms falling behind on Enterprise AI\" class=\"wp-image-900316\"\/><figcaption class=\"wp-element-caption\">Services Firms falling behind on Enterprise AI<\/figcaption><\/figure>\n\n\n\n<p><strong>Mindset shift: Who are you competing with? Surprise! It&#8217;s not your traditional competitor, it&#8217;s your customer that uses AI.<\/strong><\/p>\n\n\n\n<p>See market data of enterprise service, consulting, BPO, digital agencies and research service companies.<\/p>\n\n\n\n<p>Assume your customer is adopting AI faster than you can: rolling it out, and able to do your job. Once they set it up, they can sever relationships with outside services firms.<\/p>\n\n\n\n<p>Despite the Nasdaq being up 20%, enterprise services firms are considerably down. I&#8217;ve read the earnings reports and industry news, and blog posts and it&#8217;s clear many are slow to adopt AI.<\/p>\n\n\n\n<p>Enterprise services firms must pivot into AI quickly. Whether you\u2019re a communications agency, consulting firm, industry analyst firm, BPO, or systems integrator, you must prepare for a culture shift.<\/p>\n\n\n\n<p>The key cultures to know are the &#8220;AI-first&#8221; culture: turn to AI before deploying humans. It challenges the service-based model that has been human-centric and \u201cthrowing bodies at clients.\u201d<\/p>\n\n\n\n<p>I expect the most successful firms will offer AI software to employees and customers for recurring SaaS revenue, not just advice, implementation, or support. I recognize there are other market conditions as well, including immigration and visa challenges.<\/p>\n\n\n\n<p><strong>I\u2019ll leave you with one question: What role do services companies play if their customers can adopt AI and complete many of the tasks themselves?<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mindset shift: Who are you competing with? Surprise! It&rsquo;s not your traditional competitor, it&rsquo;s your customer that uses AI. See market data of enterprise service, consulting, BPO, digital agencies and research service companies. Assume your customer is adopting AI faster than you can: rolling it &hellip; <a href=\"https:\/\/web-strategist.com\/blog\/2025\/10\/13\/services-firms-falling-behind-on-enterprise-ai\/\" class=\"more-link\"><span>Continue reading<span class=\"screen-reader-text\">Services Firms Falling Behind on Enterprise AI<\/span><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":900316,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[195],"tags":[],"class_list":["post-900311","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovation"],"_links":{"self":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/900311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/comments?post=900311"}],"version-history":[{"count":3,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/900311\/revisions"}],"predecessor-version":[{"id":900318,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/900311\/revisions\/900318"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/media\/900316"}],"wp:attachment":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/media?parent=900311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/categories?post=900311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/tags?post=900311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}