{"id":7436,"date":"2010-06-11T08:19:41","date_gmt":"2010-06-11T15:19:41","guid":{"rendered":"http:\/\/www.web-strategist.com\/blog\/?p=7436"},"modified":"2010-06-11T10:16:32","modified_gmt":"2010-06-11T17:16:32","slug":"keynote-three-ways-business-must-scale-with-social","status":"publish","type":"post","link":"https:\/\/web-strategist.com\/blog\/2010\/06\/11\/keynote-three-ways-business-must-scale-with-social\/","title":{"rendered":"Keynote: Three Ways Business Must Scale With Social Technologies"},"content":{"rendered":"<p>Guess what?  For corporations, social media doesn&#8217;t scale.<\/p>\n<p>Below is my keynote presentation at the <a href=\"http:\/\/cisco.ragan.com\/\">Ragan Cisco conference in the heart of silicon valley in San Jose today<\/a>.  I was asked to present, where I see the future of social business, and I believe that many companies are headed towards a very challening cross roads:  they won&#8217;t be able to scale.<\/p>\n<p>Why can&#8217;t businesses scale with social technologies? If you work for a healthy company, you&#8217;ll always have more customers than employees.  As social network adoption continues to move &#8220;up and to the right&#8221; in adoption graphs, the amount of discussion generated from customers is only going to increase while your internal social strategists and community managers may only marginally increase.<\/p>\n<p><center><\/p>\n<div style=\"width:425px\" id=\"__ss_4473993\"><strong style=\"display:block;margin:12px 0 4px\"><a href=\"http:\/\/www.slideshare.net\/jeremiah_owyang\/keynote-three-ways-social-business-must-scale\" title=\"Keynote: Three Ways Social Business Must Scale\">Keynote: Three Ways Social Business Must Scale<\/a><\/strong><object id=\"__sse4473993\" width=\"425\" height=\"355\"><param name=\"movie\" value=\"http:\/\/static.slidesharecdn.com\/swf\/ssplayer2.swf?doc=raganciscojun7-100611065833-phpapp02&#038;stripped_title=keynote-three-ways-social-business-must-scale\" \/><param name=\"allowFullScreen\" value=\"true\"\/><param name=\"allowScriptAccess\" value=\"always\"\/><embed name=\"__sse4473993\" src=\"http:\/\/static.slidesharecdn.com\/swf\/ssplayer2.swf?doc=raganciscojun7-100611065833-phpapp02&#038;stripped_title=keynote-three-ways-social-business-must-scale\" type=\"application\/x-shockwave-flash\" allowscriptaccess=\"always\" allowfullscreen=\"true\" width=\"425\" height=\"355\"><\/embed><\/object><\/p>\n<div style=\"padding:5px 0 12px\">View more presentations from <a href=\"http:\/\/www.slideshare.net\/jeremiah_owyang\">Jeremiah Owyang<\/a>.<\/div>\n<\/div>\n<p><\/center><\/p>\n<p>In the above presentation, I give three pragmatic examples of how businesses can &#8211;and must scale&#8211;when it comes to social technologies.  They include:<\/p>\n<ul>\n<li>Using all the voices in your ecosystem (the Rings of Influence) not just being the only ones to talk.<\/li>\n<li>Develop more customer to customer technologies that leverage your customers to do your marketing, sales, and support.<\/li>\n<li>Invest in Social CRM systems, while immature now, they will eventually help companies respond in real time &#8211;and maybe even anticipate customer need. (<a href=\"http:\/\/www.web-strategist.com\/blog\/2010\/03\/05\/altimeter-report-the-18-use-cases-of-social-crm-the-new-rules-of-relationship-management\/\">read the full report on Social CRM<\/a>)<\/li>\n<p>In addition to talking about the challenge, I give specific strategies, examples of who&#8217;s doing it, and pragmatic insights on what to do. <\/p>\n<\/ul>\n<p>I look forward to speaking at your internal or public event, <a href=\"http:\/\/www.web-strategist.com\/blog\/contact\/\">contact me anytime<\/a>.<\/p>\n<p>Thanks to David Thomas from SAS, he still practices the live practice of live blogging, <a href=\"http:\/\/j.mp\/9Gek5E\">see his notes here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Guess what? For corporations, social media doesn&rsquo;t scale. Below is my keynote presentation at the Ragan Cisco conference in the heart of silicon valley in San Jose today. I was asked to present, where I see the future of social business, and I believe that &hellip; <a href=\"https:\/\/web-strategist.com\/blog\/2010\/06\/11\/keynote-three-ways-business-must-scale-with-social\/\" class=\"more-link\"><span>Continue reading<span class=\"screen-reader-text\">Keynote: Three Ways Business Must Scale With Social Technologies<\/span><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-7436","post","type-post","status-publish","format-standard","hentry","category-social-media"],"_links":{"self":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/7436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/comments?post=7436"}],"version-history":[{"count":0,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/7436\/revisions"}],"wp:attachment":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/media?parent=7436"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/categories?post=7436"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/tags?post=7436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}