{"id":4114,"date":"2009-07-08T16:36:36","date_gmt":"2009-07-08T23:36:36","guid":{"rendered":"http:\/\/www.web-strategist.com\/blog\/?p=4114"},"modified":"2009-07-14T07:37:48","modified_gmt":"2009-07-14T14:37:48","slug":"when-communities-define-your-job-requirements","status":"publish","type":"post","link":"https:\/\/web-strategist.com\/blog\/2009\/07\/08\/when-communities-define-your-job-requirements\/","title":{"rendered":"When Communities Define Your Job Requirements"},"content":{"rendered":"<p>Involving community and customers in providing feedback about your products isn&#8217;t the only way to innovate your company.   In the future, especially around public facing jobs at companies, we should expect brands to involve the community in defining what those roles should be.<\/p>\n<p>If you&#8217;re following my tweets, you&#8217;ll remember me mentioning this open position of\u00a0Sr Manager, Emerging Media Marketing\u00a0a few days ago, and commenting how one of the preferred requirements of having 250 Twitter followers. \u00a0<a href=\"http:\/\/search.twitter.com\/search?q=jowyang+250\">You can see all those<\/a> that responded, retweeted, or commented back to me.<\/p>\n<p>While recruiters have been using social media to seek and find potential candidates, it was interesting to speak to Joshua Kahn, who spoke at the <a href=\"http:\/\/socialrecruitingsummit.com\/\">Social Recruiting Summit at Google<\/a>, who is an Accenture consultant embedded at Best Buy. \u00a0He&#8217;s now helping Barry Judge, Best Buy&#8217;s CMO, find this role. \u00a0 <a href=\"http:\/\/barryjudge.com\/help-us-write-the-job-description-sr-manager-emerging-media-marketing\">From his blog<\/a> (which by the way is a great example of an open CMO) Barry asks the community to help define the requirements for the role. \u00a0\u00a0It&#8217;s suggested that members use the community idea site IdeaX (we call this an embracing strategy) to define and suggest what the role should entail, <a href=\"http:\/\/bestbuyideax.com\/ideas\/532\">I found this submission<\/a>, and <a href=\"http:\/\/bestbuyideax.com\/ideas\/529\">commented on another<\/a>.<\/p>\n<p><strong>Impacts of Communities Defining Jobs<\/strong><\/p>\n<ul>\n<li>Involving a community\/customers to define what a role should be keeps brands focused not just on corporate objectives  but also to stay <em>customer <\/em>focused.<\/li>\n<li>This is a trend towards 360 degrees of  accountability for public facing roles, perhaps not just in new media positions but in any customer facing role, and perhaps eventually in executive positions.\u00a0In some ways, this level of corporate accountability lead from transparency could ultimately help repair or prevent some of the downfall we&#8217;ve seen in our current economic climate.<\/li>\n<li>Expect community not to just define what roles should look like, but to also recommend and suggest candidates that could fulfill these roles.<\/li>\n<li>Although the feedback looks pretty minimal right now, if an excess amount of contributions appeared, expect hiring mangers to take portions of this input to be factored into the requirements gathering.<\/li>\n<li>In the most radical future, we could expect a formalized rating system could appear that let customers and community rate and rank employees of any given company. We&#8217;re seeing early examples of executives are already being rated by their employees in <a href=\"http:\/\/www.glassdoor.com\/index.htm\">GlassDoor<\/a>.<\/li>\n<li>Expect a 2.0 startup to appear that focuses just on community feedback for roles and job requirements, we&#8217;ve got them for everything else, so why not this?<\/li>\n<li>The downsides?  While the attention around this open req is unique, there&#8217;s going to be an equal amount of pressure in this role to succeed.  Then again, this candidate is likely going to be familiar with the open  and public aspect\u2013of the social web.<\/li>\n<\/ul>\n<p>Update: Barry has posted that there&#8217;s issues with the IdeaX application, <a href=\"http:\/\/barryjudge.com\/update-on-crowdsourcing-the-emerging-media-job-description\">watch his blog for updates<\/a>. \u00a0Here&#8217;s <a href=\"http:\/\/bestbuyideax.com\/ideas\/search\/tag\/job%20description\">a list of all the submissions<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Involving community and customers in providing feedback about your products isn&rsquo;t the only way to innovate your company. In the future, especially around public facing jobs at companies, we should expect brands to involve the community in defining what those roles should be. If you&rsquo;re &hellip; <a href=\"https:\/\/web-strategist.com\/blog\/2009\/07\/08\/when-communities-define-your-job-requirements\/\" class=\"more-link\"><span>Continue reading<span class=\"screen-reader-text\">When Communities Define Your Job Requirements<\/span><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-4114","post","type-post","status-publish","format-standard","hentry","category-social-media"],"_links":{"self":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/4114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/comments?post=4114"}],"version-history":[{"count":0,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/4114\/revisions"}],"wp:attachment":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/media?parent=4114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/categories?post=4114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/tags?post=4114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}