{"id":15545,"date":"2013-08-16T06:16:10","date_gmt":"2013-08-16T13:16:10","guid":{"rendered":"http:\/\/www.web-strategist.com\/blog\/?p=15545"},"modified":"2013-08-19T16:34:24","modified_gmt":"2013-08-19T23:34:24","slug":"corporations-will-emulate-collaborative-economy-startups","status":"publish","type":"post","link":"https:\/\/web-strategist.com\/blog\/2013\/08\/16\/corporations-will-emulate-collaborative-economy-startups\/","title":{"rendered":"Corporations Will Emulate Collaborative Economy Startups"},"content":{"rendered":"<p><center><a title=\"Dallas Skyline Reflection by lnmeares, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/lnmeares\/6858655764\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm8.staticflickr.com\/7098\/6858655764_fee13c989c.jpg\" alt=\"Dallas Skyline Reflection\" width=\"500\" height=\"333\" \/><\/a><br \/>\n<em>Just as this Dallas skyline casts a similar reflection from the water, we see the same pattern in the web industry as corporations copy the startup space to catch up with customers.<\/em><\/center><center><em><br \/>\n<\/em><\/center>My career mission of\u00a0<em>Web Strategy<\/em>\u00a0is to help companies connect to their customers using web technology. \u00a0 I see a rift occurring between companies and their customers. \u00a0My mission is to help companies close that gap.<\/p>\n<p><strong>There&#8217;s a Natural Order to Things. \u00a0<\/strong><strong><\/strong><br \/>\nDeath begets life, winter moves into spring, and corporations follow what consumer startups do. \u00a0This pattern, which we&#8217;ve seen as uncountable at times, is a predictable one. \u00a0As Friendster, MySpace, Bebo and Facebook arose, we witnessed the rise of corporations building their own branded communities using software from Jive, Lithium, Mzinga, Telligent, and a ton of other players. \u00a0We also watched as Mark Benioff of Salesforce declared the &#8220;<a href=\"http:\/\/techcrunch.com\/2010\/02\/24\/the-facebook-imperative\/\">Facebook Imperative<\/a>&#8221; and launched an internal enterprise version, Chatter, to solve inter-personal communications inside of the largest companies.<\/p>\n<h2 align=\"center\">Pattern Analysis: 1) The internet emerged, then corporate websites (past), 2) Social media, then social business (present), and 3) Sharing startups, then collaborative economy (future).<strong>\u00a0<\/strong><\/h2>\n<p><strong>The Collaborative Economy Startups Have Risen.<\/strong><strong><\/strong><br \/>\nOver the last few years, we&#8217;ve seen the rise of the Collaborative Economy, thousands of sharing startups that are enabling people to share, gift, lend, build, develop, store, and transport goods and services to each other. \u00a0They&#8217;ve used tools like Etsy (co-develop), Quirky (co-ideate), Kickstarter (co-fund), Airbnb (co-live), Lyft (co-ride), LendingClub (co-loan) Sharedesk (co-workspace), oDesk (co-work), Shapeways (co-3D print) enable the crowd to get what they need from each other rather than through traditional corporations.<\/p>\n<p><strong>Get Ready for the Enterprise Versions to Emerge.<\/strong><br \/>\nNow, we must be prepared as enterprises and corporations seek to build their own programs to catch up to their departed customers. \u00a0Savvy enterprise-thought leaders at solution providers have shared their ideas, from\u00a0<a href=\"http:\/\/www.zdnet.com\/while-most-companies-werent-looking-social-business-remade-the-economy-7000018691\/\">Dion Hinchlifee at Dachis Group on the Enterprise Irregulars<\/a>, or long time IBM executive,\u00a0<a href=\"http:\/\/blog.irvingwb.com\/blog\/2013\/08\/the-collaborative-sharing-economy.html\">Irving Wladawsky-Berger,\u00a0who sees the path<\/a>, top Salesforce system integrator,\u00a0<a href=\"http:\/\/www.magnet360.com\/2013\/07\/19\/a-recap-of-magnet-360-s-becoming-a-customer-company-event\/\">Magnet 360, sharing their recap<\/a>, or\u00a0<a href=\"http:\/\/techonomy.com\/2013\/07\/what-the-sharing-economy-means-for-business\/\">Deloitte&#8217;s John Hagel and John Seely Brown<\/a>, who write about this new market opportunity, and acclaimed economist,\u00a0<a href=\"http:\/\/www.nytimes.com\/2013\/07\/21\/opinion\/sunday\/friedman-welcome-to-the-sharing-economy.html?pagewanted=all&amp;_r=0\">Tom Friedman, in his New York Times post<\/a>. \u00a0The corporate thought leaders see the opportunity and are preparing for this next phase of the internet.<\/p>\n<div align=\"center\">\n<hr align=\"center\" noshade=\"noshade\" size=\"1\" width=\"100%\" \/>\n<\/div>\n<p><strong>Breakdown: How the Collaborative Economy Ecosystem Will Emerge<\/strong><strong>\u00a0<\/strong><strong><\/strong><br \/>\nWe&#8217;ve seen this pattern before as social media birthed social business.\u00a0 With that pattern in mind, expect the following to happen<\/p>\n<ol>\n<li><strong>Venture Capitalists Fueling the Movement. \u00a0<\/strong>While VCs sometimes have been wrong about prior movements, we&#8217;re already seeing an increasing number of them who are dedicated to, and focused on, this category, they include: \u00a0<a href=\"http:\/\/collaborativefund.com\/\">Collaborative Fund<\/a>,\u00a0<a href=\"http:\/\/techcrunch.com\/2011\/07\/24\/airbnb-bags-112-million-in-series-b-from-andreessen-and-others\/\">Andreessen<\/a>, and new firms, like\u00a0<a href=\"http:\/\/www.structure.vc\/\">Structur<\/a>e,\u00a0fueling the way for new growth. \u00a0Social business VCs, like Emergence, August, Sequoia and others, will help cascade the enterprise versions further forward. \u00a0Read my analysis and\u00a0<a href=\"http:\/\/www.web-strategist.com\/blog\/2013\/07\/11\/meet-the-investors-of-the-collaborative-economy\/\">meet the investors of the collaborative economy<\/a>.<\/li>\n<li><strong>Brand Pages. \u00a0<\/strong>Just as Facebook and LinkedIn launched their own brand pages for corporations, I expect to see these same consumer-focused, sharing startups offer a dedicated location for brands to participate. \u00a0Imagine if Airbnb offered brand pages for local properties at exotic resorts from a top name hotel chain? \u00a0What if top real-estate property managers could have their own listings on shared office space players like Liquidspace?<\/li>\n<li><strong>White-Label Software. \u00a0<\/strong>The term &#8220;white label\u00a0&#8221; is a term that describes offering brands the opportunity to skin software to match their brand identity, just as Lithium can be customized for any brand\u00a0look. \u00a0Expect to see marketplace software or Etsy-like software that can be branded for any corporation, providing a customized experience. \u00a0Imagine MarriottBnb or Macy&#8217;s allowing their own customers to create and share products among each other. \u00a0Right now, I know of one open-source, Kickstarter tool called\u00a0<a href=\"http:\/\/selfstarter.us\/\">Selfstarter<\/a>\u00a0(by Lockitron) that&#8217;s available for anyone to download and use. \u00a0 I expect a new class of entrepreneurs to emerge to address this opportunity.<\/li>\n<li><strong>Social Business Software Platforms Reconfigure New Features:.\u00a0<\/strong>I&#8217;ve spent time with a variety of social business platform players (and have more on the calendar) to tell them about the next phase of features that must emerge. \u00a0Any community platform, collaboration platform, insight platform, or brand monitoring platform is ripe for emulation and joining this next phase. \u00a0In social business, we know these players as IBM, Jive, Lithium, Bazaarvoice, Salesforce, Adobe, Oracle, and Telligent, for example.<\/li>\n<li><strong>Developer Platforms and an Ecosystem of Applications. \u00a0<\/strong>Expect big players like Uber, Airbnb and Lendingclub to offer Application Programming Interfaces (API). \u00a0Heck,\u00a0<a href=\"http:\/\/developers.odesk.com\/w\/page\/12363985\/API%20Documentation\">oDesk briefed me that they already have some read\/write APIs\u00a0available<\/a>\u00a0that enable companies that use their services to manage large batches of online jobs. \u00a0Expect that the rest of the players will launch their own platforms, allowing a thousand flowers to bloom as a new developer ecosystem emerges to create new value out of these large communities. \u00a0We witnessed this when Facebook launched its own platform at its f8 conference.<\/li>\n<li><strong>New Analytics Players and Integration Software.\u00a0<\/strong>\u00a0Just as we saw the rise of social brand monitoring, social sentiment and new forms of index players like Klout, Kred, and PeerIndex emerge, expect to see new forms of analytics players emerge as well. \u00a0As APIs emerge from the startups (for example, Airbnb has massive amounts of data), expect a new class of data brokers to emerge, just as we saw in social, like Janrain and Gigya.<\/li>\n<li><strong>An Effort to Standardize Data and Reputation Systems. \u00a0<\/strong>Already, in the startup space we saw\u00a0<a href=\"https:\/\/trustcloud.com\/\">TrustCloud<\/a>\u00a0emerge, which sought to standardize reputation among the various startups. \u00a0I expect the collection of startups involved in Peers.org (an advocacy group for the movement) to foster discussions that will lead to new forms of data standards. \u00a0In general, I&#8217;m bearish on these standardizations happening, as I&#8217;ve seen many efforts in the past launch, but fail to obtain mass adoption.<\/li>\n<li><strong>System Integration and Consulting. \u00a0<\/strong>All of this new software requires integration. \u00a0New players will emerge and existing players will have to obtain new skills. \u00a0I&#8217;ve spent a lot of time with Magnet 360 which has hired me to speak at their conference, and to clients who have already published their thoughts on what this next phase could mean. \u00a0Management consulting firms will also make the move, offering new, larger solutions for business model transformation during this big change, providing embedded consultants years of work at large corporations.<\/li>\n<li><strong>Agency and Interactive Capabilities.<\/strong>\u00a0 I&#8217;ve spoken extensively to innovation leaders at Wunderman and\u00a0<a href=\"https:\/\/twitter.com\/kelbyj\">Kelby Johnson<\/a>\u00a0about the opportunities.\u00a0 Just yesterday, I spoke with digital agency\u00a0<a href=\"http:\/\/www.t-3.com\/\">T-3<\/a>,\u00a0which sees the opportunity to help their clients with a planned roll-out of their own programs. \u00a0These agencies can provide strategy, consulting, content, implementation, branding, and ongoing management through community management, analytics, and other various support services.<\/li>\n<li><strong>New Conferences and New Thought Leaders.<\/strong>\u00a0 Expect new conferences and workshops to emerge that will help corporations and their partners build these programs, along with a new class of thought leaders that will help guide the industry forward.<\/li>\n<\/ol>\n<div align=\"center\">\n<hr align=\"center\" noshade=\"noshade\" size=\"1\" width=\"100%\" \/>\n<\/div>\n<p><strong>Closing Thoughts: These Patterns Occur Every Few Years<\/strong><\/p>\n<p>These patterns are inevitable: \u00a0Startups, fueled by VCs create new efficient tools and technologies. \u00a0Customers move, companies follow, and a new industry is born. \u00a0Then the process repeats itself. \u00a0It&#8217;s as inevitable as the tides, sun and moon, and rotation of the planets.\u00a0I&#8217;d\u00a0love to hear your thoughts. \u00a0Please comment below. \u00a0If you want to dive in deeper,\u00a0<a href=\"http:\/\/www.slideshare.net\/Altimeter\/the-collaborative-economy\">read the full research report<\/a>, and see the\u00a0<a href=\"http:\/\/www.slideshare.net\/jeremiah_owyang\/story-board-the-collaborative-economy-for-corporations-official-slideshare-version\">Slideshare storyboard<\/a>\u00a0on the Collaborative Economy. \u00a0Based on patterns in other markets, what do you expect to see as this next phase of internet business emerges?<\/p>\n<p><em>Above image used with creative commons licensing by<\/em><em>\u00a0<\/em><em><a href=\"http:\/\/www.flickr.com\/photos\/lnmeares\">lnmeares<\/a><\/em><\/p>\n<div>\n<hr align=\"left\" size=\"1\" width=\"33%\" \/>\n<div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Just as this Dallas skyline casts a similar reflection from the water, we see the same pattern in the web industry as corporations copy the startup space to catch up with customers. My career mission of&nbsp;Web Strategy&nbsp;is to help companies connect to their customers using &hellip; <a href=\"https:\/\/web-strategist.com\/blog\/2013\/08\/16\/corporations-will-emulate-collaborative-economy-startups\/\" class=\"more-link\"><span>Continue reading<span class=\"screen-reader-text\">Corporations Will Emulate Collaborative Economy Startups<\/span><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[198],"tags":[],"class_list":["post-15545","post","type-post","status-publish","format-standard","hentry","category-collaborative-economy"],"_links":{"self":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/15545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/comments?post=15545"}],"version-history":[{"count":0,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/15545\/revisions"}],"wp:attachment":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/media?parent=15545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/categories?post=15545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/tags?post=15545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}