{"id":14378,"date":"2013-05-28T06:57:20","date_gmt":"2013-05-28T13:57:20","guid":{"rendered":"http:\/\/www.web-strategist.com\/blog\/?p=14378"},"modified":"2013-05-28T07:45:14","modified_gmt":"2013-05-28T14:45:14","slug":"collaborative-economy-airbnb-loved-over-traditional-travel-sites","status":"publish","type":"post","link":"https:\/\/web-strategist.com\/blog\/2013\/05\/28\/collaborative-economy-airbnb-loved-over-traditional-travel-sites\/","title":{"rendered":"Collaborative Economy AirBnb Loved over Traditional Travel Sites"},"content":{"rendered":"<p><center><a title=\"image007 by jeremiah_owyang, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/jeremiah_owyang\/8863342309\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm4.staticflickr.com\/3798\/8863342309_038016a9a0.jpg\" alt=\"image007\" width=\"500\" height=\"381\" \/><\/a><\/center><\/p>\n<p><strong>Disruption: Traditional Travel Sites Fall Behind &#8211;New Players Taking Preference<\/strong><br \/>\nEver wonder how well companies are performing, esp if you don&#8217;t have access to their financials? \u00a0One big clue is the organic social media chatter being discussed about them, which we refer to as a component called \u00a0mindshare. \u00a0The above graphic (upper right is best) shows how AirBnb has far more chatter about its brand over traditional travel websites, with mostly adoring comments pushing it to the upper right. \u00a0Data supplied by <a href=\"http:\/\/www.netbase.com\">NetBase<\/a> (an Altimeter client), who crunches unstructured social content into insight and analytics.<\/p>\n<ul>\n<li><strong><strong>AirBnb unique experience of other people&#8217;s homes poses threat to traditional hotels.<\/strong>\u00a0\u00a0<\/strong>The below selected quotes, also provided by NetBase shows the preference for both the unique website experience, as well as the unique listings beyond traditional hotels. \u00a0Select tweets below that helped to derive the data, show how consumers are finding pleasure in unique\u00a0<a href=\"https:\/\/www.airbnb.com\">AirBnb<\/a>\u00a0experience, and some having better quality experiences as people become like hotels. \u00a0What makes AirBnb so unique? \u00a0<a href=\"http:\/\/www.web-strategist.com\/blog\/2013\/05\/26\/finding-collaborative-economy-startups-and-social-networks-intertwined\/\">They&#8217;ve already integrate Facebook social graph<\/a>, which allows you to see which one of your friends has stayed, or is a host, increasing trust. \u00a0Secondly, they&#8217;re very unique local neighborhood breakdown,\u00a0<a href=\"https:\/\/www.airbnb.com\/locations\/san-francisco\/mission-district\">such as this one of SF&#8217;s Mission district<\/a>\u00a0sets them apart as an experiential travel site.<\/li>\n<li><strong>Traditional travel sites lumped in neutral land. \u00a0<\/strong>Perhaps a marketing executives biggest challenge is trying to segment themselves from similar competitors &#8211;the cost of marketing rises to be unique. \u00a0The traditional travel websites like Expedia, Travelocity, Priceline, and Hotwire battle it out in no man&#8217;s land, in neutral sentiment. \u00a0Because they&#8217;re tightly grouped together with mostly neutral sentiment it means they&#8217;ll have to spend even more on marketing to differentiate &#8211;or make radical product changes to stand apart from the pack. \u00a0 Expedia which has the most discussion in the space straddles further into negative sentiment, while Travelocity has far less discussion &#8211;and most it in the negative sentiment.<\/li>\n<li><strong>Outliers Orbitz and Hipmunk hold unique market opportunities.<\/strong>\u00a0 For some marketers, being in a unique position, even with negative sentiment is a greater opportunity. \u00a0Orbitz, while disliked by organic social media sentiment offers a upside for a company like Orbitz is they have the rare opportunity to tell a comeback story &#8211;bypassing the four in the middle. \u00a0Three year old new player Hipmunk, while has a small amount of market chatter has an overwhelming positive sentiment as they aggregate and simply travel listings. \u00a0Hipmunk&#8217;s opportunity is to get their already happy customers to evangelize on their behalf, stealing market chatter from traditional players.<\/li>\n<\/ul>\n<p><strong>The Sharing Revolution is Rising &#8211;Corporations Must Develop a Strategy.<\/strong> Traditional businesses (esp stagnant ones) must develop collaborative economy strategy &#8211;or risk disruption from new sharing startups. \u00a0While this is only a look at one sector, hospitality and travel I look forward to exposing more of the data in this space, while hotels and cars were first to be disrupted, but if you&#8217;re in a traditional corporation, you must pay attention to the sharing revolution, which will impact all verticals.\u00a0Altimeter is publishing an open research report on the Collaborative Economy on June 4th, 2013, focused on how corporations can be relevant with the sharing revolution.<\/p>\n<p>Below: Select tweets provided by NetBase that illustrate the preference for AirBnb over traditional hospitality and travel websites.<\/p>\n<p><a title=\"image009 by jeremiah_owyang, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/jeremiah_owyang\/8863347339\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm4.staticflickr.com\/3680\/8863347339_4f323a4f83.jpg\" alt=\"image009\" width=\"500\" height=\"109\" \/><\/a><br \/>\n<a title=\"image010 by jeremiah_owyang, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/jeremiah_owyang\/8863347365\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm3.staticflickr.com\/2854\/8863347365_d37b2cc060.jpg\" alt=\"image010\" width=\"500\" height=\"87\" \/><\/a><br \/>\n<a title=\"image011 by jeremiah_owyang, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/jeremiah_owyang\/8863347393\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm4.staticflickr.com\/3675\/8863347393_1d8dfa2d69.jpg\" alt=\"image011\" width=\"500\" height=\"91\" \/><\/a><br \/>\n<a title=\"image012 by jeremiah_owyang, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/jeremiah_owyang\/8863955048\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm4.staticflickr.com\/3690\/8863955048_b904ed5aab.jpg\" alt=\"image012\" width=\"500\" height=\"47\" \/><\/a><br \/>\n<a title=\"image013 by jeremiah_owyang, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/jeremiah_owyang\/8863955042\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm6.staticflickr.com\/5452\/8863955042_51008eca2b.jpg\" alt=\"image013\" width=\"500\" height=\"59\" \/><\/a><br \/>\n<a title=\"image008 by jeremiah_owyang, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/jeremiah_owyang\/8863949672\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm9.staticflickr.com\/8558\/8863949672_766aabbc3c.jpg\" alt=\"image008\" width=\"500\" height=\"100\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Disruption: Traditional Travel Sites Fall Behind &ndash;New Players Taking Preference Ever wonder how well companies are performing, esp if you don&rsquo;t have access to their financials? &nbsp;One big clue is the organic social media chatter being discussed about them, which we refer to as a &hellip; <a href=\"https:\/\/web-strategist.com\/blog\/2013\/05\/28\/collaborative-economy-airbnb-loved-over-traditional-travel-sites\/\" class=\"more-link\"><span>Continue reading<span class=\"screen-reader-text\">Collaborative Economy AirBnb Loved over Traditional Travel Sites<\/span><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[198],"tags":[],"class_list":["post-14378","post","type-post","status-publish","format-standard","hentry","category-collaborative-economy"],"_links":{"self":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/14378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/comments?post=14378"}],"version-history":[{"count":0,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/14378\/revisions"}],"wp:attachment":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/media?parent=14378"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/categories?post=14378"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/tags?post=14378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}