{"id":14137,"date":"2013-05-13T09:16:08","date_gmt":"2013-05-13T16:16:08","guid":{"rendered":"http:\/\/www.web-strategist.com\/blog\/?p=14137"},"modified":"2013-08-25T19:12:19","modified_gmt":"2013-08-26T02:12:19","slug":"dear-brands-our-relationship-has-changed","status":"publish","type":"post","link":"https:\/\/web-strategist.com\/blog\/2013\/05\/13\/dear-brands-our-relationship-has-changed\/","title":{"rendered":"Dear Brands, Our Relationship has Changed"},"content":{"rendered":"<p><center><a title=\"Dear John by MyEyeSees, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/myeye\/467789543\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm1.staticflickr.com\/211\/467789543_e288fdf3a0.jpg\" alt=\"Dear John\" width=\"500\" height=\"333\" \/><\/a><\/center><\/p>\n<table border=\"2\">\n<tbody>\n<tr>\n<td>Dear Brands,I want an open relationship.<\/p>\n<p>All my life, we&#8217;ve had a committed and dedicated relationship. \u00a0You told me what to buy. \u00a0I bought it and I bought it again. \u00a0But now, that&#8217;s about to change. \u00a0I don&#8217;t want to buy from you directly. \u00a0I want to rent, subscribe to, and borrow your goods. \u00a0If I end up buying your product, I want to use it with others to resell, rent to others, swap or lend.<\/p>\n<p>It&#8217;s not you, it&#8217;s me.<\/p>\n<p>Our world has changed, and along with it, my preferences. \u00a0From a more socially responsible mindset, economic pressures are sufficient, and technology makes it for me to find other consumers who can supply the things I need, virtually on demand. \u00a0Here&#8217;s how my behavior chains changing:<\/p>\n<p>I will use AirBnb to find vacation spots, rather than stay at hotels. \u00a0I will use Uber and Lyft to get around town, rather than hire a traditional taxi. \u00a0I just put my spare car on RelayRide to rent out to others. \u00a0For my wife&#8217;s birthday, I bought her a subscription to Rent the Runway, rather than buying her a new dress.<\/p>\n<p>At work, we&#8217;ve tapped into LiquidSpace to rent office space on demand. \u00a0I use Taskrabbit to hire folks at the office rather than using traditional staffing models. \u00a0We&#8217;ve bought refurbished laptops for our staff. Most of our software is already on demand.<\/p>\n<p>Because of this, I&#8217;m more interested in renting, subscribing to, or borrowing products, rather than buying outright. \u00a0If I do choose to buy a product, I want to make sure it has great resale value so that I can sell it or rent it to make money.<\/p>\n<p>It also means that the relationship I have with other people matters. \u00a0Now, I rent my car on RelayRide or sell my used electronics on Gazelle. \u00a0The trusted relationships I have with other customers matters as much, if not more, than my relationship with you.<\/p>\n<p>I still love you, but in a different way.<\/p>\n<p>If you want to be in a relationship with me, recognize that it&#8217;s not going to be exclusive. \u00a0What happens between us has changed. \u00a0I need you to change, as I want to rent, borrow, subscribe, co-op, and swap, rather than buy.<\/p>\n<p>Ergo: I just want\u00a0<em>access<\/em>\u00a0to your offerings.\u00a0 I don&#8217;t need to\u00a0<em>own<\/em>\u00a0then.<\/p>\n<p>Sincerely,<\/p>\n<p><a title=\"Untitled by jeremiah_owyang, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/jeremiah_owyang\/8734739319\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm8.staticflickr.com\/7292\/8734739319_1817493148_n.jpg\" alt=\"Untitled\" width=\"320\" height=\"134\" \/><\/a><\/p>\n<p>Jeremiah Owyang<br \/>\nSpeaker, Writer, Business Owner, Consumer<\/p>\n<p>PS: To learn more, you can <a href=\"http:\/\/www.web-strategist.com\/blog\/category\/collaborative-economy\/\">read the rest of my thinking on how brands can leverage this movement, called the Collaborative Economy<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Image credit used with creative commons, <a href=\"http:\/\/www.flickr.com\/photos\/myeye\/467789543\/\">by MyEye<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear Brands,I want an open relationship. All my life, we&rsquo;ve had a committed and dedicated relationship. &nbsp;You told me what to buy. &nbsp;I bought it and I bought it again. &nbsp;But now, that&rsquo;s about to change. &nbsp;I don&rsquo;t want to buy from you directly. &nbsp;I &hellip; <a href=\"https:\/\/web-strategist.com\/blog\/2013\/05\/13\/dear-brands-our-relationship-has-changed\/\" class=\"more-link\"><span>Continue reading<span class=\"screen-reader-text\">Dear Brands, Our Relationship has Changed<\/span><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[198],"tags":[],"class_list":["post-14137","post","type-post","status-publish","format-standard","hentry","category-collaborative-economy"],"_links":{"self":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/14137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/comments?post=14137"}],"version-history":[{"count":0,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/14137\/revisions"}],"wp:attachment":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/media?parent=14137"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/categories?post=14137"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/tags?post=14137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}