{"id":12244,"date":"2012-07-24T10:27:53","date_gmt":"2012-07-24T17:27:53","guid":{"rendered":"http:\/\/www.web-strategist.com\/blog\/?p=12244"},"modified":"2012-07-24T10:32:32","modified_gmt":"2012-07-24T17:32:32","slug":"altimeter-report-social-media-roi-cookbook","status":"publish","type":"post","link":"https:\/\/web-strategist.com\/blog\/2012\/07\/24\/altimeter-report-social-media-roi-cookbook\/","title":{"rendered":"Altimeter Report: The Social Media ROI Cookbook"},"content":{"rendered":"<p>Hot on the heels of last week&#8217;s <a href=\"http:\/\/www.web-strategist.com\/blog\/2012\/07\/19\/altimeter-report-paid-owned-earned-converged-media\/\">Altimeter Open Research Report on Converged Media<\/a>, today, analyst <a href=\"http:\/\/www.altimetergroup.com\/about\/team\/susan-etlinger\">Susan Etlinger<\/a>, Researcher <a href=\"http:\/\/www.altimetergroup.com\/about\/team\/andrew-jones\">Andrew Jones<\/a>, (I served as editor) have published a report answering the absolute top asked question in the social space: &#8220;How do companies measure ROI of social?&#8221;<\/p>\n<p>In this definitive report, Altimeter found that there are half a dozen methods being deployed, each with flaws and strengths. It&#8217;s key that the business knows which method to deploy, when, and then line up the right process, teams, software, and partners to help. Despite a thorough look into leading case samples and speaking with dozens of members of the ecosystem, we found there is no single solution that is fool proof.<\/p>\n<p><strong>In this Open Research report, you will find:<\/strong><br \/>\nA through set of industry findings with 16 brands, 38 vendors, 3 agencies and 4 ecosystem contributors, and surveyed 71 social media and analytics practitioners. Breakdown of the 6 use cases of Social Media ROI, with analysis, case examples, and insights for each, and pragmatic recommendations to business leaders on how to deploy.<\/p>\n<p>Key Finding: There is no &#8220;one-size-fits-all&#8221; approach. The four most important criteria for determining the measurement mix are:<\/p>\n<ul>\n<li><em>Business<\/em>: the nature and structure of the business<\/li>\n<li><em>Product<\/em>: the nature and type of products or services offered<\/li>\n<li><em>Media<\/em>: type of media being used<\/li>\n<li><em>Customer<\/em>: the nature and type of customer(s)<\/li>\n<\/ul>\n<p><center><br \/>\n<a title=\"ALT_CHART5_6wys-icons_FNL by AltimeterGroup, on Flickr\" href=\"http:\/\/www.flickr.com\/photos\/altimetergroup\/7633711798\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/farm9.staticflickr.com\/8285\/7633711798_772249515b.jpg\" alt=\"ALT_CHART5_6wys-icons_FNL\" width=\"390\" height=\"500\" \/><\/a><br \/>\nAbove: Six Ways of Measuring Revenue Impact of Social Media<\/p>\n<p><iframe loading=\"lazy\" style=\"border: 1px solid #CCC; border-width: 1px 1px 0; margin-bottom: 5px;\" src=\"http:\/\/www.slideshare.net\/slideshow\/embed_code\/13733530?rel=0\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" width=\"479\" height=\"511\"><\/iframe><\/p>\n<div style=\"margin-bottom: 5px;\"><strong> <a title=\"The Social Media ROI Cookbook\" href=\"http:\/\/www.slideshare.net\/Altimeter\/the-social-media-roi-cookbook\" target=\"_blank\">The Social Media ROI Cookbook<\/a> <\/strong> from <strong><a href=\"http:\/\/www.slideshare.net\/Altimeter\" target=\"_blank\">Altimeter Group Network on SlideShare<\/a><\/strong><\/div>\n<p><\/center><\/p>\n<p><strong>Related Links<\/strong><br \/>\nAltimeter will cross-link to the discussion around this report, we&#8217;re open to the discussion &#8211;even if you&#8217;ve other points of view.<\/p>\n<ul>\n<li><a href=\"http:\/\/susanetlinger.wordpress.com\/2012\/07\/24\/social-media-roi-cookbook\/\">Read Susan Etlinger&#8217;s (Analyst on this report) point of view<\/a><\/li>\n<li><a href=\"http:\/\/listencompletely.com\/2012\/07\/eating-from-the-social-media-roi-cookbook\/\">EMC&#8217;s Keith Paul (chief listener) &#8220;Eating from the cookbook&#8221;<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Hot on the heels of last week&rsquo;s Altimeter Open Research Report on Converged Media, today, analyst Susan Etlinger, Researcher Andrew Jones, (I served as editor) have published a report answering the absolute top asked question in the social space: &ldquo;How do companies measure ROI of &hellip; <a href=\"https:\/\/web-strategist.com\/blog\/2012\/07\/24\/altimeter-report-social-media-roi-cookbook\/\" class=\"more-link\"><span>Continue reading<span class=\"screen-reader-text\">Altimeter Report: The Social Media ROI Cookbook<\/span><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[135,44],"tags":[],"class_list":["post-12244","post","type-post","status-publish","format-standard","hentry","category-altimeter","category-social-media-measurement"],"_links":{"self":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/12244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/comments?post=12244"}],"version-history":[{"count":0,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/posts\/12244\/revisions"}],"wp:attachment":[{"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/media?parent=12244"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/categories?post=12244"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web-strategist.com\/blog\/wp-json\/wp\/v2\/tags?post=12244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}