Findings from the Community Best Practices Workshop

[Above: I peered over the balcony to take a shot of the main hall] I attended the Customer Service is the new Marketing Summit in San Francisco, really a tremendous view, weather, and vibe at the Presidio a converted military base with a great view. … Continue readingFindings from the Community Best Practices Workshop

Lena is Tired of my Face (do we need more female speakers?)

I like Lena, she writes an insightful post suggesting that the same ol’ speakers at conferences is getting boring, I agree. She makes a call that we need diversity in our speakers and asks where all the social media female speakers are at. I left … Continue readingLena is Tired of my Face (do we need more female speakers?)

How to Successfully Moderate a Conference Panel, A Comprehensive Guide

This post has now become recommended reading for moderators at Ad:Tech 2008, SXSW 2011 (see FAQ #10), and previous Web 2.0 Expo events. Most Panels Suck: How To Stand out from Others Sadly, the value of most panels are really poor, and this is mostly … Continue readingHow to Successfully Moderate a Conference Panel, A Comprehensive Guide