Small business’s realize that what happens on the web may impact customers. For example, restaurants that don’t create their own website will often have a review site (like yelp, chowhound, or yahoo reviews) be the top listed site for their business.
Here’s a few resources:
Make sure your website shows exactly what you site does, address information, contact info. Download Squad has 10 tips for small businesses. I’ve also suggested to friends with restaurants to consider using pictures of their restaurant and food. But again, contact info should go right up on first page, as users are often seeking how to get to your establishment.
SF Gate has some suggestions on search strategies, well narrow ones at that. By staying focused, your small business may have an opportunity in beating out larger companies in your region.
I’ve also started to notice that there are more cafe’s and restaurants live streaming their establishment. Often, these bustling small companies may benefit from showing the world they are hub’s of energy and activity.
Small businesses may also benefit from finding other online communities and connecting with peers, partners, or customers. I’ve heard some several folks that Intuit’s Quickbooks has a thriving online community for small businesses.
Lastly, check out Duct Tape Marketing blog, which has a constant stream of high quality content.
Leave a comment if you can suggest some other links.